Front Of House Supervisor

We're looking for a confident, hands-on Front of House Supervisor to join our passionate team at Soak in Dampier. This full-time role is perfect for someone who loves hospitality, thrives in a fast-paced environment, and leads with a calm and positive attitude.

As FOH Supervisor, you'll be responsible for the smooth day-to-day running of the café floor across breakfast, lunch, and evening service. You'll be actively involved in customer service, supporting and guiding staff, liaising with the kitchen, and ensuring a great experience for every guest. You will report directly to the Restaurant / Venue Manger.

You'll jump between managing sections, making coffees, running drinks and supporting events – we love team players who can do a bit of everything.

Key responsibilities include :

Overseeing service and team performance during shifts

Supporting and training front-of-house staff

Coordinating with the kitchen to keep service flowing

Handling customer enquiries, bookings, and feedback

Maintaining cleanliness, presentation, and service standards

Contributing to a positive, supportive team culture

We value attitude, communication, and energy – and we're after someone who can bring professionalism without the ego.

This is a great opportunity to grow your leadership experience while working in a stunning Pilbara location with a well-loved local business.

Soak in Dampier is an award-winning venue, recognised as the Best Hospitality Business 2022 , Best Business (11–20 Employees) 2023 & 24 , and People's Choice Award Winner 2023 . We were also recently named one of WA's Top 5 Regional Businesses (11–20 Employees) for 2024. We're proud to offer a unique Pilbara hospitality experience, with a strong community following and a reputation for exceptional food, service, and events.

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Your application will include the following questions :

Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Front of House Supervisor? Which of the following types of coffee do you have experience preparing? How many years of people management experience do you have? Do you have a current Police Check (National Police Certificate) for employment? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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