Customer Service Specialist

Full time Permanent Opportunity

Based in the Beyond Bank Australia Glendale branch

Help our customers reach their financial goals.

Why work for Beyond Bank?

A flexible, inclusive and diverse environment

Opportunities for professional growth

Benefits and discounts from our Employee Banking package on a range of Beyond Bank products and services

3 paid Work Life Balance days per annum

2 paid Community Volunteer days per annum

Staff BeWell program which includes health initiatives, employee assistance (for immediate family also) and an employee care program.

The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives.

If you have outstanding customer service skills and want to work for a fantastic organisation, keep reading!

• Description
• Key Responsibilities (but not limited to)

Manage enquiries to provide caring and personalised solutions for our customers

Complete Beyond Bank's Lending Accreditation program

Provide an exceptional experience for our customers

Be part of a knowledgeable and high achieving team

Manage all facets of our customer's financial requirements

Collaborate with specialists in the business to deliver the best outcomes for customers

• Skills and Experiences
• You will need

Lending experience (desirable)

Demonstrated experience in retail banking or customer service environment

Commitment to success and a strong work ethic

Excellent problem solving and analytical skills

As a values-driven and preferred employer, we work for and with our people to grow your career.

If you are passionate about people and want to make a difference, we want to hear from you!

Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. Please note that all applicants are required to complete a National Criminal History Check prior to commencing employment. Beyond Bank Australia Ltd ABN

15 087 651 143 AFSL / Australian Credit Licence 237 856.