Venue Manager

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Brand Experience Leader | Partnerships | Impactful Event Experiences Ganley Group is a passionate Melbourne hospitality group with a penchant for heritage buildings. Our mission is to create an unforgettable customer experience every time. To actively support the local community and provide a happy, positive and inclusive workplace for all our staff.

We have an eclectic group of 6 venues, each offering a very unique experience, whether you're after the footy and a parma, live music, a locally brewed craft beer, or an intimate dinner date; we've got you covered.

We pride ourselves on offering unpretentious, high-quality food and drink sourced locally where possible, from some of Victoria's best producers.

We are now seeking an experienced Assistant Venue Manager for our venue The Carlton Club, in the CBD; Melbourne's favourite multi-level venue. We are looking for someone who is seeking a new challenge in their hospitality career and wants to grow with our company.

Go to more information on The Carlton, where there's something on every night.

As the Assistant Venue Manager, you will be responsible for overseeing daily operations, staff management, customer service, inventory, and scheduling. You will work closely with the Venue Manager to ensure the smooth running of the business and provide exceptional service to our customers.

What you will be doing :

Assisting the Venue Manager in managing the day-to-day operations of the venue Overseeing the management of staff; sharing your knowledge through education and training as required Maintaining a consistent atmosphere that is on brand with the venue Ensuring the maintenance of our exceptional venue standards in relation to cleanliness and presentation Managing inventory and ordering supplies as required Assisting with scheduling staff and managing payroll What we are looking for :

Hospitality management experience, ideally in a pub or nightclub setting Strong leadership and team management skills Excellent communication and interpersonal abilities Great customer service skills and the ability to resolve conflict and handle customer complaints effectively Strong problem solving skills with the ability to think effectively on your feet Flexibility in working hours, including evenings, weekends, and public holidays What we offer you :

Attractive annual salary The opportunity to elevate your career in managing a premium brand 30% off all food and beverages across all Ganley Group Hospitality venues Support from Us :

Ganley Group's Head Office in St Kilda supports this role with Graphic Design, Bookkeeping, Marketing / Social Media Management, Accounts, Operations Management, Executive Chef and HR Advisory Services provided.

We thank all applicants for their interest, however only those shortlisted for an interview will be contacted.

To apply, follow the Seek link below :

Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Ganley Group by 2x

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