Front Office Receptionist (Part-Time Or Full Time)

Front Office Receptionist (Part-Time or Full time)Add expected salary to your profile for insightsFront Office Receptionist – Luxury Holiday AccommodationLocation : Pokolbin, Hunter Valley, NSWEmployment Type : Permanent Part-Time or Full-TimeAbout UsThe Vintage Holiday Houses is a leading short-term holiday rental agency specializing in luxury homes located in and around The Vintage Golf Resort.

We pride ourselves on delivering seamless, high-end experiences for our guests and property owners alike.

With an expanding portfolio and guest base, we are seeking a personable and professional Front Office Receptionist to join our dynamic team in Pokolbin.About the RoleAs the first point of contact for our guests and owners, your role is crucial in creating lasting impressions.

You'll be based in our office at The Vintage, working closely with reservations, housekeeping, and maintenance teams to ensure smooth daily operations.Key ResponsibilitiesWarmly greet and check in / out guestsRespond to guest inquiries (email, phone, and in person) with professionalismProcess bookings, payments, and security bonds using industry-specific softwareAssist guests with local knowledge and exclusive experiences (e.g., wine tastings, things to do, golf bookings)Coordinate with housekeeping and maintenance to ensure readiness and guest satisfactionMaintain the cleanliness and organization of the reception areaSupport the reservations and operations team with administrative tasks as requiredAbout YouPrevious front desk or guest service experience (hospitality or tourism preferred)Confident communicator with a warm, welcoming approachHighly organized with the ability to multitask and stay calm under pressureExperience with property management or reservation software is advantageousA passion for guest service and local tourismAbility to work across a 7 day roster (predominately 9-5pm)Driver's license preferred for local errands or property visitsWhat We OfferCompetitive hourly rate and regular performance reviewsOpportunity for career growth in a fast-paced tourism and property management businessPositive, supportive team cultureOngoing training and supportStaff discounts on local experiences and productsApply NowIf you're looking to be part of a trusted brand in the heart of wine country and love the idea of working in a guest-focused, high-end accommodation environment, we'd love to hear from you.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions : Do you have experience in administration?

Which of the following statements best describes your right to work in Australia?

Do you have a current Australian driver's licence?

How many years' experience do you have as a Front Office Receptionist?

Do you have customer service experience?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsADMINISTATION SUPPORT FULLTIMEHunter Valley Seat SpecialistsRutherford, Newcastle, Maitland & Hunter NSW9d agoAdministrative AssistantCrest Accounting Pty LtdEast Maitland, Newcastle, Maitland & Hunter NSW15d agoAdministration with customer-centred serviceAvery Plastic SurgeryNewcastle, Newcastle, Maitland & Hunter NSW18d agoResearching careers?

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