Customer Service Officer

The Customer Service Officer provides front line services to the community. This includes a range of customer communication and administrative tasks that contribute to the effective delivery of quality government services.

• 6 month temp role
• Monday-Friday 9-5
• Strawberry Hills location
• Government role
• Role Responsibilities
• Provide support and customer service on reception desk.
• Provide administrative support to the teams within the office, ensuring high level of attention to detail and a focus on customer service.
• Accurate preparation and data entry of information into corporate databases.
• Ensure record management systems are maintained in accordance with guidelines and policies.
• Provide secretariat support to unit meetings ensuring confidentiality is maintained at all times.
• Distribute and dispatch mail and arrange couriers as needed.
• Provide support and maintain records of motor vehicle fleet.
• Maintain stationery and office supplies.
• Essential Requirements
• Admin or Customer Service experience
• Working with Children Check
• Professional phone and face to face communication
• Great attention to details
• Ability to work independently and as a team