Branch Administrator

Do you want to join a team where what you do matters and is rewarding to all who you interact with? All while aligning yourself with the globally recognised organisation specialising within the electronic security sector? Then we would like to hear from you!

• The Opportunity

We are currently looking for a Branch Administrator to join our team in Canberra, working within Chubb Fire & Security. This is an exciting opportunity to work on a wide variety of projects and tasks - where no two days are the same. Your enthusiasm, consideration, and ability to manage situations will be your key strengths.

• Responsibilities
• Actively address client queries in relation to all facets of administration, operations, and customer service, including client support, invoicing, accounts / billing and record keeping
• Administrative and operational support for Service, Install, Sales and Management Team
• Co-ordinate travel and accommodation for technicians
• Raising of purchase and sales orders for stock, medicals, suppliers, and subcontractors
• Monthly collation of EH&S inspections, hazards, and branch lead indicators
• Assist with store and technician stock takes
• Performing support administration functions in a timely and efficient manner to meet the expectations of the business
• Experience and Knowledge Requirements
• Demonstrated experience working in a similar role with strong focus on administration and customer service, both internal and external functions
• Previous in a fast paced, changing service delivery environment
• Proficiency in Microsoft Office programs, such as Outlook, Word, and Excel
• Experience working with an ERP System; Pronto is preferred
• Ability to collate and analyse data to support dispute resolution process with clients
• Strong ability to prioritise workload and multi-task
• Excellent communication skills, a positive outlook and enjoys working as part of a team
• Ability to deal with a high level of confidentiality
• Eligibility to obtain a security government clearance to a minimum of Baseline level
• Benefits
• The chance to make your mark in an already performing branch
• A supportive team structure with all training provided
• The chance to progress your career with a global name in the fire, security & safety space
• Free car-parking on site

We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.