Family Support Officer

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

• About the role

We have an opportunity for a

• Family Support Officer
• to be part of our Employee Wellbeing Unit, Health, Safety and Wellbeing Command. The role provides a short-term information, guidance and referral service, for NSWPF employees and their immediate family members. The role works in partnership and collaboration with internal and external support services and provide options, build resiliency, improve social connections, and enhance family coping skills. The role is also responsible for building capability in commands to drive family engagement through Family Connect days, access to resources and may provide support to commands after potentially traumatic events, natural disasters or other incidents as deemed appropriate.

For more information on this role (e.g. essential requirements, key accountabilities and capabilities required for the role),

• click here
• to view the role description.
• What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include :

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease; and
• convenient location for public transport and to shops etc.
• How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

• Target Question 1
• Target Question 2

Give an example of when you have demonstrated your ability to deal with a client who felt their expectations were not met or a situation where you had to deal with a conflict of interest.

If you require any further information about this opportunity, please contact the hiring manager

• Pam Freeland via 0409 396 826.
• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.
• Our commitment to Diversity

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.