Assistant Store Manager- Victoria Point

Join Australia's leading retail hearing health provider.

Amplifon, is one of Australia's leading

• retail hearing_
• health_
• providers. We believe in living life at full volume and at Amplifon you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.

This position will see you collaborating with a team of part-time & casual retail sales associates, to support reaching sales targets, and assume other responsibilities as required by the Store Manager.

• What you'll be doing
• Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check.
• Build a rapport with new customers and enhance relationships with existing customers.
• Explain hearing results and recommend the next steps to customers
• Reconnecting with previous customers or new leads via phone-based communication.
• Customer database administration, including database management, stock control and invoicing
• Ensuring accurate compliance and high attention to detail with industry reporting requirements
• Contributing to store targets and KPIs.
• Assist Store Manager in motivating a team of retail associates to consistently provide outstanding customer service
• What We Are Seeking
• Previous, demonstrable experience in customer service, sales or administration.
• A self-starter with a 'can-do' attitude
• A great communicator (both written and verbal) to support our team and customers
• An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in one of our free hearing screen checks
• Keen to learn and develop into a future leader
• Availability to work retail hours, including weekends and late-night trade
• In Return We Offer
• Comprehensive training, career opportunities and succession planning for retail leadership roles
• Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends
• Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24 / 7, 365 days a year
• Work in a business that genuinely enables you to change a customer's life every day!
• Based in a convenient shopping centre location with access to public transport and parking.