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Training And Change Manager

Training And Change Manager

Relationships AustraliaAustralia
9 days ago
Job description

Full Time, Fixed-Term Position Available (until 6 February 2026)Competitive Annual Salary+ Super + Salary Packaging

  • to increase your take home pay )Located in AdelaideThe Training & Change Manager, Client Information & Case Management System (CCMS) at RASA will play a pivotal role in ensuring a smooth and successful transition to Salesforce. By developing and executing a comprehensive change management strategy, the role will drive user adoption, minimise disruption, and foster a culture of engagement with the new system.

Our belief in the transformative power of relationships lies at the heart of everything we do. Y ou will be joinin g a n incl usive , supportive and welcoming culture . R elationships Australia Sout h Australi a (R ASA ) V alues are D iversity, R espect , Belonging and Learning and this is reflect ed in the way we work and treat each other . O ur team s embrac e people from a wide range of cultures, backgrounds, beliefs, sexual and gender identities . W e understand that your relationships are important , so we believe in being flexibl e , where possible, to support you to balance your work and personal commitments.

Who we are lookin g for We are seeking a dynamic and experienced change leader who can confidently guide staff through the transition to Salesforce by fostering engagement, building strong relationships, and driving user adoption. The ideal candidate will be an excellent communicator with a proven track record in delivering effective training and supporting organisational change, particularly in the implementation of Salesforce or similar systems.

To be successful in this role you will :

Minimum 3 years of experience in a Training and or Change Management role, preferably within the non-profit or public sector.Minimum 2 years of experience delivering software training.Proven track record of successfully leading and implementing organizational change initiatives.It would be a bonus if you :

AQF Level 7 qualification in Change Management, Training or Education, Human Resources Management, Business Administration (with a major in project management or organisational change), or a related field.Understanding of Salesforce or similar CRM systems.Experience working in the social services sector.W hat you will be doing Partner with key stakeholders (Project Manager Salesforce, Executive Management, etc.) to create and execute a comprehensive change management plan for the Salesforce implementation. This includes identifying potential challenges, developing communication strategies, and fostering user adoption.Develop engaging communication materials and training programs for all staff levels. Facilitate workshops and address user concerns to ensure successful transition to Salesforce.Work closely with key stakeholders to understand their needs and ensure a smooth transition for their programs. Proactively engage with stakeholders throughout the implementation lifecycle, manage expectations, and address concerns.Proactively identify potential challenges and resistance to change associated with Salesforce implementation, developing strategies to overcome these obstacles and encourage user buy-in.Lead the development and delivery of engaging training programs for staff at all levels, ensuring user readiness for the new system.Facilitate workshops and training sessions to address questions, build user confidence, and encourage active participation in the transition to Salesforce.If this role is what you are looking for, we'd love to hear from you.

Enquiries : Any enquiries can be addressed toHarsha on 08 8245 8166.

This job ad will close on 9 July 2025 at 11.59pm.

Relationships Australia South Australia is a Child Safe and Equal Opportunity Employer Please not e that t he services provided at RASA sites mean that our employees need to follow some specific requireme nts :

A satisfactory DHS W orking with C hildren CheckA satisfactory National Criminal History Check

  • How Salary Packaging can increase your take home pay Salary packing is an entitlement granted by the Federal Government to workers in approved non-government and health organisations. Salary Packaging can increase your take home salary by creating tax free earnings. In effect, $15,899 of your wage can be paid tax free in each fringe benefit tax year. This 'tax free' amount is inadditionto the tax-free threshold of $18,200 for income.

    • Relationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives. We offer services for families, couples and individuals of all ages, backgrounds and abilities. T o find out more about RASA go to rasa.org.au .

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    • QuestionsAre you currently, or have you been previously, employed at Relationships Australia South Australia?

  • Are you currently, or have you previously been, on student placement at Relationships Australia South Australia?
  • Are you legally entitled to work in Australia?
  • If there are any limitations on your entitlement in work in Australia (i.e. visa limitations), please provide details.Do you have a National Police Certificate that is less than 12 months old?
  • Do you have a current Working with Children Check in South Australia?
  • What is your Working with Children Check unique ID number? Enter as 'SRN xxxx-xxxx' or 'CCR ID xxxxxx'In the last 3 years, have you completed Safe Environments for Children and Young People training?
  • In the last 3 years, have you completed RRHAN-EC training?
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  • Do you identify as a person from a Culturally and Linguistically Diverse (CALD) background?Please list any languages (other than English) that you fluently speakWhen are you available to start working in this role?
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    Change Manager • Australia