Client Partner

General information- Country

• Australia
• State
• New South Wales
• City
• Sydney
• Job ID
• 41853
• Department
• Infor Consulting Services
• Experience Level
• MID_SENIOR_LEVEL
• Employment Status
• FULL_TIME
• Workplace Type
• Remote
• Description & Requirements- Position Summary
• Responsible for achieving assigned services sales quotas and goals for customers located within a defined geographic territory, vertical or account list. Prospects and develops business, responds to RFPs, and develops proposals for presentation to customer, ensure services offers positioning. Coordinates account resources with representatives from license, services delivery, PMO etc.

Essential Duties

Identify prospective clients and new-business opportunities through lead generation, cold calling, trade-shows, and by working closely with license sales team to in the assigned territory

Support sales representatives on all opportunities for full sales lifecycle including coordination of RFP responses, oral presentations, contract negotiation for services elements and preparation of proposals / work orders

Articulate the value proposition focus on selling business outcomes, solutions sales approach and ensuring that these are technically sound, deliverable, competitive and representative of market leadership to address key business issues

Drive consulting services opportunities and leveraging entire scope of company and external resources, including Alliances, Partners, and Industry Managers

Responsible for the sale of Infor Services in the assigned territory, to achieve or exceed the services annual booking and revenue quotas

Prioritize personal and team effort on opportunities to maximize signings and revenue

Forecast Responsibility (Monthly, Quarterly, Annually)

Provide regular and accurate qualification, forecasting and analysis of opportunities using company specified methodology, and have a clear focus on closing deals

Works closely with delivery / practice team to forecast resource requirements to ensure necessary resource capacity is in place

Manages expectations with client on project timing based on consultation with delivery / practice team

Ensure approval processes are followed for all opportunities in a timely manner

Prepare project proposals which include business requirements, technical requirements and appropriate solution stating the delivery times and schedules for the design, development and testing of the solution components in accordance with the Infor Delivery Methodology

Ability and experience in delivery engagements to be able to draft services estimates in close consultation with the delivery / practice team

Understands implementation lifecycle for Packaged Software and able to articulate clearly the roles / responsibilities and expectations with client

Basic Qualifications

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles : integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.