Functional D365 Specialist X 2 - Open All States

As a Functional Consultant, D365 you will provide professional consulting services to deliver solutions based on customer needs. An expert in your field, you will be involved in all phases of a project, undertaking and leading tasks such as requirements gathering, design, implementation, testing, training, and support.

• Duties Include
• Analysis and evaluation of existing systems and as-is processes.
• Leading and executing the discovery, design and delivery of D365 solution following I Scaled Agile Framework, ensuring client deliverables are of a high quality and align with ITD standards.
• Conducting business requirements workshops and mapping the requirements to the capabilities of ITD's Health Products & Services Platform (HPSP).
• Understanding the modules being implemented and the setup and configuration options available leveraging the functionality of the platform.
• Documenting the changes being made and producing relevant artifacts.
• Creating and managing backlogs to support the implementation of the solution, including appropriate details and acceptance criteria.
• dentifying opportunities based on customer needs.
• Simulating and testing suggestions made to improve the target system.
• Testing functionality of the end product.
• Identifying and effectively communicating potential project risks or issues as they arise.
• Supporting data migration, mapping and importation of data into the new system
• Skills & Experience
• Experience in one or more of the following Dynamics 365 Apps, with a strong understanding of the others : Sales, Marketing, Customer Service, Field Service.
• Experience with agile delivery and the use of Azure DevOps, JIRA or similar.
• ossess a sound knowledge of Power Apps Portals or Dynamics 365 Portals, including the configuration of Web Forms, configuration of Web Roles and Permissions and the basic templates.
• MS Dynamics CRM Functional Consultant / MS Dynamics 365 Professional certification is preferred.