Trade Sales Consultant

Our client is a luxury rug brand that uses only natural materials and energy-efficient processes, designed to counteract today's throwaway culture and stand the test of time.

• Duties and Responsibilities
• Providing a high level of customer service to Trade clients
• Driving sales and cultivating growth by prospecting (through customer research, networking) and tailored outreach.
• Respond to trade inquiries in a prompt manner - Generate quotes / orders.
• Troubleshooting and claims.
• Assist the Account Manager with hosting in-showroom presentations, managing sample loans, library inventory, and orders.
• Database and customer code upkeep.
• Organise sampling in / out.
• Skills and Experience
• Relevant experience managing clientele in a sales or customer service role.
• Ability to deliver exceptional customer service in line with Armadillo brand values.
• Confidence to develop and maintain specialist knowledge of all Armadillo products.
• Demonstrated experience in achieving sales targets and driving business KPIs.
• Excellent communication skills and proven ability to network and build relationships with key clientele.
• Passion for design, interiors, and architecture, with experience in these fields, is highly regarded.
• Tertiary education in a relevant field is also highly desirable.
• Benefits and Culture
• An Employee Assistance Program
• An annual career development fund
• A health & well-being allowance
• Additional leave days for community volunteering
• Generous staff discounts
• Supportive and stimulating office culture