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Assistant Manager - Front Office

Assistant Manager - Front Office

Sofitel Sydney WentworthSydney, Australia
2 days ago
Job description

Company Description

  • Experience French Luxury in the Sydney CBD _as our Assistant Manager - Front Office at Sofitel Sydney Wentworth. We offer our guests an unforgettable luxury escape in our heritage-listed property in the heart of the city. Combining French elegance and traditions with sophisticated comfort is what we do best. We are only missing one key ingredient in our Front Office leadership teamYou!
  • Job Description

As our Assistant Manager, you will be leading our Front Office operations each shift. You'll drive team engagement, people management, guest feedback & problem resolution, brand & cleanliness standards. In the absence of senior leadership or the General Manager, you hold the keys. This is a busy and varied role with connection to all departments across the Hotel.

Qualifications

  • Previous experience in a similar role or a management role within a service industry (_luxury experience highly regarded_).
  • Exceptional communication skills and a service excellence approach.
  • Ability & desire to train, coach and develop Front Office hotel professionals.
  • Problem solving superstar.
  • Excellent personal grooming and presentation.
  • Strong organisational skills.
  • Thriving under pressure, if an emergency comes up, you remain in control and support the team to get through it.
  • First Aid and RSA qualified, or willing to get certified if you are successful.

    • Additional Information

  • Excited to know more?_
  • With 436 rooms & suites, 15 conferencing spaces, 4 food & beverage outlets, over 200 team members - no 2 days will ever be the same and you'll get exposure to varied aspects of Hotel Management
  • Collaborative and supportive environment.
  • Industry benefits from Day 1 including exclusive discounts on accommodation, dining, bars and more in over 100 countries

    • with Accor Hotels and our partners.

  • Progressive leave policies

    • including 10 weeks parental leave.

  • Complimentary dry cleaning & discounted city parking.
  • We are an inclusive company

    • and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

  • Most importantly - learn from industry experts

    • with opportunities for development. We genuinely care about your success and want to help you grow

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    Front Office Manager • Sydney, Australia