Vehicle Buyer & Warranty Consultant

ACM PARTS

ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry. We are reimagining the way vehicles can be repaired by providing a choice of options that suit customers’ needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to re-define repair.

The Opportunity

We have an exciting opportunity for a Vehicle Buyer & Warranty Consultant to join our team and play a vital role across two key operational areas – vehicle procurement and warranty support.

In this unique position, you’ll be responsible for sourcing vehicles from auctions and other suppliers nationwide to meet the dismantling needs of our National operations. At the same time, you'll support our customers by managing warranty claims and providing over-the-phone assistance to troubleshoot faulty products

Role responsibilities

• Review and assess online auction listings to determine vehicle suitability for dismantling
• Ensure purchasing transparency by completing a Bid Buddy valuation for every vehicle acquired
• Optimise part selection using available data at the point of valuation
• Achieve gross margin targets through strategic vehicle and part selection, aligned with guidance from the Reclaimed Operations Manager
• Maintain accurate records and supporting documentation to enable timely capture and processing of acquired vehicles into ACM Parts systems
• Prepare daily, weekly and ad hoc reports
• Identify and communicate opportunities for continuous improvement in processes and customer outcomes

Warranty

Workplace Health & Safety

Experience & Skills

Benefits

We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling care

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