EL1 Senior Systems Administrator

The role is being offered as a hybrid arrangement (typically 3 days in the office and 2 days from home) to be negotiated with the successful candidate. Remote working arrangements will not be considered. Candidates to acknowledge their agreement to be part of a shared on-call roster to provide after-hours on-call support including weekends and public holidays up to a maximum of 122 days per annum.

• Maximum hours : 40 hours per week

About the Role :

SoftLabs is seeking EL1 Senior Systems Administrator for ICT Labour hire at their technology consulting based in ACT.

Job details

The Commercial Application and Delivery Section within the Business Solutions Branch of DFAT s Information Management and Technology Division has a requirement for a labour-hire resource to fill the role of Microsoft Systems Administrator to provide level 3 business-as-usual (BAU) support services for critical ICT systems and work with project teams to prepare and implement solution designs. The successful candidate will work under section leadership work as part of a team of system administrators take ownership of one or more technologies providing specialist skills and support other system administrators by providing back-up support in their areas of expertise.

Specialist skills are sought in the following key technology areas :

• Microsoft Dynamics CRM administration (Microsoft Dynamics on-premises and Dynamics 365).
• Microsoft Active Directory Federated Services (v4 and later) and Azure EntraId administration in particular to manage Single Sign-On configuration between partner agencies and TLS / SSL certificate renewals.
• Microsoft Azure administration in particular to manage Devops releases and integration connector services.

Key duties and responsibilities

The successful candidate will :

• Lead and be responsible for the level 3 support of one or more technologies in the Department with back-up support from similarly skilled system administrators; and in turn provide back-up support to other system administrators in their areas of expertise; and
• Involved in project design reviews and support implementation of solution designs and transition into service.

The Skills Framework for the Information Age (SFIA) has been used to inform the requirements. In summary DFAT seeks a suitable candidate with the following relevant skill sets :

Skills / Levels :

• Application support (ASUP) - Level 5
• Availability management (AVMT) - Level 5
• Deployment (DEPL) - Level 4
• Identity and access management (IAMT) - Level 3
• Incident management (USUP) - Level 4
• Infrastructure design (IFDN) - Level 3
• Infrastructure operations (ITOP) - Level 4
• Problem management (PBMG) - Level 3
• Service level management (SLMO) - Level 4
• Software configuration (PORT) - Level 3
• System software administration (SYSP) - Level 4
• Systems installation and removal (HSIN) - Level 4
• Systems integration and build (SINT) - Level 3

Please note :

The successful candidate will be required to be part of a shared on-call roster to provide after-hours on-call support including weekends and public holidays up to a maximum of 122 days per annum.

Essential Criteria

• Minimum 5 years of providing administration and level-3 support of ICT systems.
• Specialist ICT skills in Microsoft Dynamics CRM administration (Microsoft Dynamics on-premises and Dynamics 365).
• Specialist ICT skills in Microsoft Active Directory Federated Services (v4 and later) and Azure EntraId administration in particular to manage Single Sign-On configuration between partner agencies and TLS / SSL certificate renewals.
• Specialist ICT skills in Microsoft Azure administration in particular to manage Devops releases and integration connector services.
• Minimum NV1 security clearance with the ability to seek an NV2 clearance during the engagement.

Desirable Criteria

• Domain knowledge of DFAT systems.
• Experience in implementing and administering Microsoft Dynamics clusters.
• Experience in implementing and administering single sign-on configurations and TLS / SSL certificates with Active Directory Federated Services.
• Experience in administrating Azure devops pipelines for releases.

Application Deadline : Tuesday 08 July 2025

Expected Start Date : Monday 25 August 2025

Job Type : Contract

Rate : As per Australian Market Standards

If you are interested in this position please click Apply with your resume in WORD along with one page response addressing all the criteria outlined above within 5000 characters. If you wish to have a confidential discussion call us onorfor more information.

Key Skills

Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX

Employment Type : Full Time

Experience : years

Vacancy : 1