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Implementation Consultant

Implementation Consultant

inx softwarePerth, WA, AU
18 days ago
Job description
  • Implement workforce, safety and compliance software that makes a difference
  • Work with a collaborative team that values quality and client experience
  • Join a values-led, purpose-driven workforce tech company
  • About Quartex

    At Quartex, our mission is to help customers Run Every Site Right. We build smart workforce management and logistics software that simplifies travel, accommodation, safety, and compliance for complex operations, like mining, energy, and other remote workforces. Our software is trusted by customers across the globe to drive better performance and safer, more connected teams.

    About the role

    We’re looking for a full-time customer-focused Implementation Consultant to join our Delivery Services team based in Perth. You’ll play a key role in delivering smooth, effective implementations of our software, working directly with clients to configure, train, and support them as they adopt Quartex platforms.

    In this role, you will :

    • Lead end-to-end software implementations, from scoping and setup to go-live
    • Deliver training and workshops tailored to each client’s needs
    • Ensure clients are supported throughout onboarding and beyond
    • Collaborate with Sales, Product, and Customer teams to ensure successful outcomes
    • Build strong client relationships and share feedback to drive product improvements
    • Work across solutions in Workforce Management, Health and Safety, and Governance, Risk and Compliance
    • Gain exposure to products including but not limited to INX InFlight, SAM, InControl, InHealth, and Preserve
    • Apply product expertise alongside strong communication and project coordination skills
    • About you

      You’re someone who enjoys solving problems, building trust, and getting things done. You’re calm under pressure, adaptable in changing environments, and confident leading client-facing work.

      You’ll ideally bring :

    • 1+ years of experience in software implementation or technical onboarding
    • Strong communication and workshop delivery skills (remote and face-to-face)
    • Experience in safety, compliance, logistics, or training environments such as FIFO or WHS
    • Ability to follow structured implementation processes and meet deadlines
    • Familiarity with tools like SQL or experience with platforms such as INX InControl, SAM, or InTuition is preferred
    • Qualifications in WHS, Compliance, Logistics, or Training & Assessment is desirable
    • Working at Quartex

      At Quartex, people come first. We’re proud to foster a collaborative, purpose-driven culture where everyone can thrive. Here’s what you can expect when you join us :

    • Flexible work arrangements and supportive team environment
    • Access to professional development and technical training
    • Mental health support through our EAP and Wellness Hub
    • Corporate perks including gym discounts, novated leasing, and more
    • Regular social and team connection events
    • A values-led business with clear impact and a customer-first mindset
    • Next Steps

      Ready to help clients Run Every Site Right? Click apply and submit your resume and a short cover letter.

      We are a Circle Back Initiative Employer - we commit to responding to every applicant.

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    Implementation Consultant • Perth, WA, AU

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