Clinical Support Officer

Ready to step into a pivotal support role that directly enhances mental health care across rural and remote communities?

This isn't your average desk job — it's your chance to become the linchpin in a 24-hour, high-impact mental health service. If you're tech-savvy, team-focused and love keeping things running smoothly behind the scenes, this is your moment.

• In this role, you'll
• Manage rosters and coordinate clinician scheduling with precision
• Provide high-level admin support, including data entry into HR, finance, and clinical systems
• Troubleshoot and report IT issues to support clinicians across the service
• Take minutes at meetings and uphold confidentiality at every step
• Support recruitment, performance reviews, and payroll administration
• Order medical and non-medical supplies as needed
• Maintain accurate patient care data to support quality service delivery
• About You

You're the kind of admin all-rounder who thrives in a fast-paced, purpose-driven environment.

You bring calm to chaos, can juggle multiple systems (and priorities), and are always two steps ahead.

Experience in health administration or a similar role is ideal, but what we really want is someone who's organised, adaptable, and gets things done.

• Why Join James Fletcher?

Because you're not just taking a job — you're joining a mission. At Hunter New England Health, we value :

• Work-life balance : Monday-Friday schedule, no nights or weekends
• Supportive onboarding : Structured induction and ongoing training
• Career perks
• Salary packaging options (up to $11,600)
• Monthly allocated days off (for full-time staff)
• Paid parental leave (for eligible staff)
• Discounted gym access with Fitness Passport
• Employee Assistance Program (EAP) for you and your family
• A chance to make a difference : Supporting mental health care across rural and remote communities
• Need more information?

An eligibility list will be created for future temporary full or part time vacancies.

To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
• This is a Category A position._
• Recommended applicants will be reviewed for compliance with NSW Health policy directive
• PD2024_015 : Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases
• for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
• Hunter New England Health employees may be eligible for a range of
• benefits
• such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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