Market Research

You will be part of a newly established research data operations and visualisation team, and you will support the next phase of growth.

The overarching goal of this team is to :

• Drive data quality
• Deliver best in class data management
• Provide consistency and find efficiencies in data delivery
• Support on data analysis
• Build dashboards for a variety of research projects
• Explore new ways and methods in digital delivery
• Kick-start a new phase in data engineering

In this role, as a junior member of the team, you will be working across the Research Operations and Dashboarding Team with some cross-overs into Advanced Analytics. You will support your team members in working with internal stakeholders across our partner teams to provide support on data management, data cleaning, automation tasks as well as dashboard specifications, design proposals, process documentation and the technical build of dashboards in Tableau, PowerBI, Harmoni or other platforms.

• This role is split into the following main areas, including
• DATA MANAGEMENT
• Support in fieldwork management, including
• Manage fieldwork / Quota management
• Managing and liaising with fieldwork suppliers
• Co-ordinating fieldwork with our survey programming provider and fieldwork suppliers
• Co-ordinating and testing questionnaire changes
• Data processing and data file set-up, including
• Data cleaning and quality control on collated data
• Data checks on data collection and data files
• Data processing and file preparation
• Getting data files 'Q-ready'
• Final Q file set up
• Coding of open ended responses
• Any experience with report automation tools are highly beneficial (Q, R, Python, Syntax, DisplayR, Tableau, Power BI)
• DATA VISUALISATION
• Dashboard preparation, including
• Understanding of data files and data structures
• Initial data checks, usability of data, re-shaping of data
• Analytics of data : transforming, reshaping, and creating calculations and data manipulations
• Design & build, including
• Support in planning and designing of dashboard content
• Wireframe check and review of data specs
• Dashboard technical build
• Data checking, quality control and testing of UX experience
• Maintenance of dashboard

We are looking for an individual who has a foundation of all-round technical knowledge and is eager to learn new platforms, tools, and programming languages. We are looking for a keen learner and able to work in a fast-paced environment. Experience in any of the following is beneficial.

• Desirable but not necessary
• SPSS and / or Q
• SPSS syntax writing
• VBA for Excel
• Knowledge of Confirmit or Decipher
• Python, R, jQuery
• Knowledge of dashboarding tools (Tableau / Power BI / Dapresy / Harmoni)
• CSS, Javascript, HTML
• Good working knowledge of MS Office, particularly Excel.
• QUALIFICATIONS AND EXPERIENCE
• Industry experience
• Required education

Tertiary educated in related discipline and ideally some experience in the market research industry

• Management experience

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• Additional experience
• Highly personable and strong relationship builder
• Outstanding written and verbal communication skills to internal and external stakeholders
• Keen learner and willingness to improve skillset and share knowledge with others
• Highly developed project management skills, must be able to work to tight timelines under pressure and deliver to high quality standards
• Ability to carry out duties autonomously and work effectively in a team environment
• Flexible and adaptable
• Ability to deliver timely solutions and develop strong relationships with different levels of staff, senior management across the organisation, external clients, and outsourcing partners
• Exceptional attention to detail, organisational and time management skills
• Equal Employment Opportunity Statement for Australia

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