Spinal Life Australia is a non-profit organisation that provides expert knowledge, specialist therapies and supports tailored for people with spinal cord injuries and other physical disabilities. We're the largest provider of support services to people living with spinal cord injury in Australia.
We are currently looking for a NDIS Supports Coordinator to join our team. The role is ideally permanent part time, 4 days per week based in Woolloongabba office and services regions in Queensland. Travel is regularly required around South-East Queensland.
The purpose of this position is to assist a person with a National Disability Insurance Scheme (NDIS) Support Plan to put their plan into action and strengthen their ability to manage their own plan in the long term. The Support Coordinator will assist an NDIS participant to link up with the service providers of their choice, navigate the disability sector and coordinate their informal, mainstream and funded disability supports.
As a Supports Coordinator you will provide varying levels of coordination support for young people and adults giving consideration to individual circumstances and level of complexity.
What's needed to be successful?Our high-performing NDIS Supports Coordinators come from a variety of backgrounds and specialisations. We're looking for someone who has :
An understanding of the changing government landscape as it transitions from a programmatic approach to a person-centred, commercial contextCapacity to swiftly acquire a working knowledge of the range informal, community, mainstream and funded support providersThe ability to role model a strength based, client centric approachDemonstrated evidence of taking a solutions-focused approach to solving problemsAn understanding of, and the ability to anticipate and manage client relationships and expectations; responsive to changes in client needs and expectationsExperience working with people with complex needs and managing sensitive customer relationship needs and expectationsSkills to analyse and present information drawn from data to management to support decision makingCapacity to recognise and respond to potential conflict of interest situations as they arise to ensure that the participant needs are not compromised by business imperativesSound understanding of good management / leadership practicesAbility to travel regionally on a frequent basisSupply a Covid 19 Certificate of Vaccination as per the Qld Health Direction for workers in a healthcare setting.Why do I want to work at Spinal Life Australia?This is your opportunity to really make a difference - in our team, in our organisation and in our clients' lives. By doing a great job, you'll actually be making sure that our clients receive the support they need in an appropriate time frame to help them live the life that they choose.Ongoing training and development - we say it because we actually do it.Salary packaging arrangements that can increase your take-home pay!Real work / life balance including accrued monthly days off and the ability to purchase extra leave.Working in a team where your expertise is recognised and your contribution truly valued. We have BBQ's, big team meetings and regular round tables where we celebrate our successes!Convenient Woolloongabba location close to public transport, parking, and some really good coffee shops!For further information regarding the role please feel free to contact Kate Collier, Talent Acquisition Specialist on 07 3435 3130.
Job TypePart-time