Talent.com
This job offer is not available in your country.
Service Coordinator / Scheduler

Service Coordinator / Scheduler

Woodforde GroupMelbourne, Australia
7 days ago
Job description

3 month Temp to perm opportunity |

  • Hallam Location | Onsite Parking
  • 35p / h + Super | Full time hours
  • Your Organisation

As a global leader in their field, this company specialises in the manufacturing and security space with locations spanning across 50 countries and over 15,000 employees. Boasting a truly genuine culture and down to earth leadership team who are all extremely approachable, they are seeking a Service Scheduler to assist them on a temporary basis commencing ASAP!

Based in beautiful offices in South Eastern Suburbs and working in a team of 12, our client are seeking some assistance to catch up on a large backlog of work.

  • Your Role

    • Reporting into the Service Manager :

  • Organise the tasks of service technicians to efficiently fulfill scheduled work orders
  • Communicating with clients and account managers regarding site requirements and job scheduling
  • Ensure all records are kept up to date
  • Ensure smooth communication between the service, sales and technical support team
  • Answering inbound calls from clients and technicians
  • Working closely with policies and procedures and ensure guidelines are followed by technicians
  • Administration support for the technical service team
  • Communicate with both internal and external key stakeholders
  • General administration support
  • Your Profile

    • You will have experience working within a service based environment and a similar scheduling role. You will be highly customer focused both working with technicians, suppliers and key customers. You will be highly organised with a natural sense of urgency and an ability to deliver and problem solve efficiently. You will develop relationships easily and enjoy interacting with a wide variety of people on a daily basis. You will be efficient with a variety of different software programs and pick up new systems quickly. You will be proficient with the MS Office Suite and have high levels of attention to detail.

  • About You

    • You will have excellent communication skills both written and verbal. You will be flexible and adaptable with a can-do attitude and have exceptional time management skills and work well under pressure.

    You will have strong attentional to detail and have the ability to develop strong relationships with key stakeholders.

  • This is a temporary opportunity so you must be available to commence immediately!
    • Create a job alert for this search

    Service • Melbourne, Australia