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Digital Change Management Lead

Torrens University AustraliaSydney, NSW, Australia

6 days ago

Job description

Join to apply for the Digital Change Management Lead role at Torrens University Australia

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At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do .

What’s the job?

We’re looking for an experienced and forward-thinking Digital Change Management Lead to shape and drive change across our digital transformation programs. Reporting to the Director of Strategic Projects , you’ll lead enterprise-wide change management strategies that ensure our people, processes, and technologies are aligned for success.

You’ll play a pivotal role in delivering digital transformation across Torrens University Australia, Think Education, and Media Design School —building change capability, leading a high-performing team, and ensuring our organisation is ready for the future.

This is a unique opportunity to make a real impact in a growing organisation that values innovation, adaptability, and people-first solutions.

A little about the role :

This role is about more than just managing change—it’s about creating a culture of change agility . You’ll operate at both a strategic and hands-on level, leading the design and delivery of change initiatives that support our digital programs.

Key accountabilities include :

Designing and leading enterprise change strategies for digital transformation, ensuring alignment with business goals and priorities.
Building organisational change capability —coaching, mentoring, and developing frameworks that empower teams and lift change maturity.
Planning and delivering change management for digital programs —including stakeholder engagement, communication, training, and change impact assessments.
Developing engaging communication strategies that build awareness, trust, and adoption across all levels of the organisation.
Identifying and managing change risks and impacts —ensuring smooth transitions and minimal disruption to business operations.
Championing cultural and behavioural change —supporting agile, collaborative, and innovative ways of working.
Collaborating with business units and cross-functional teams to ensure integrated and effective change delivery.
Leading and developing a high-performing change team —ensuring accountability, capability, and engagement.

Who you are :

We’re looking for a change leader who can balance strategy with hands-on delivery, bring clarity to complexity, and engage and inspire stakeholders at all levels.

You’ll bring :

Proven experience leading enterprise-level change management in digital transformation or technology environments.

A strong understanding of change management frameworks (e.g., Prosci, ADKAR, Kotter) and how to apply them flexibly.

Expertise in stakeholder engagement, communications, and change impact analysis .

A deep understanding of Agile, Lean, and Human-Centred Design principles .

Exceptional communication skills—able to influence, build trust, and connect across the business.

Strong leadership skills—able to build and lead teams, coach others, and foster a collaborative, high-performance culture.

Adaptability, resilience, and a proactive mindset—able to navigate ambiguity, shifting priorities, and complex environments.

A few things you’ll need :

Postgraduate qualification in Change Management, Business, Psychology, or a related field.

Change management certification (e.g., Prosci) is highly desirable.

3–5+ years’ experience in senior change leadership roles.

A passion for enabling change that sticks and a commitment to driving positive outcomes.

To read more about the role please click here to view job description.

This is a permanent full-time position with hybrid flexibility allowing you to work from home or from a campus near you.

Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.

What we offer :

We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from :

Study free in a course / degree related to your position

B Corp certified university – values driven, and purpose led

Access to internal opportunities - Be supported to learn, grow and move across the organisation

Hiring process

We aim to provide you with the information you need at each stage of this process to help you present your best self. If you have any accessibility requirements, please contact your recruiter at for confidential support. We are committed to ensuring an equitable, barrier-free application process and have a Reasonable Adjustment Procedure in place to support you throughout the recruitment process.

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant.

To learn more about what makes Torrens University Australia a great place to work, visit blog .

We’d love to hear from you.

Job reference : R27286

To ensure a fair and thorough review process, applications for this role will close on 27th June. You can expect to hear from our Talent Acquisition team after this date with any updates about your applications.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Higher Education

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