Senior Site Reliability Engineer

Join to apply for the Senior Site Reliability Engineer role at IAG2 days ago Be among the first 25 applicantsJoin to apply for the Senior Site Reliability Engineer role at IAGCreate impact as a Senior Site Reliability Support Engineer with Splunk & New Relic expertise.NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years.

Part of Insurance Australia Group (known as IAG), we're proud to be one of Australia's most iconic brands.Your RoleWe are currently looking for a Senior Site Reliability Support Engineerto join our NRMA Customer Loyalty Program (CLP) team!

The Customer Loyalty Program helps to build on our already strong customer base by recognising them, rewarding them, and helping them engage in safety-driven tasks to make their world safer.You'll be a key member of our CLP Operations team providing day-to-day operational support, identifying opportunities to analyse, optimise and automate the stable operation of the Customer Loyalty Platform, and working cross-functionally with teams as we transform and build the platform in line with our strategic priorities.You'll also support group wide capabilities Customer Identity and Access Management (Okta), Payments, and Consent & Data Privacy.To be successful in this role, you will have a solid understanding of IT Service Operations processes (Incident, Problem and Change) and tools be able to use programs such as ServiceNow, New Relic, and Splunk.

Knowledge of modular programming (API, microservices), DevOps and cloud technologies are also key.This is a permanent role, and we welcome applicants from Naarm (Melbourne) and Gadigal Country (Sydney).About YouSolid experience in DevOps, SRE or a related fieldExperience working on customer facing platforms providing operational support (customer loyalty applications would be advantageous although not mandatory)Understanding of and use of IT Service Operations processes (Incident, Problem and Change) and tools, ServiceNow and ServiceNow reporting.Experience of monitoring tools and relevant search queries for detailed analysis : Splunk (3+ years hands-on experiencecreating complex alerts andcomplex dashboards, troubleshooting logs to investigate issue, and REGEX Splunk SQLs & ad-hoc Splunk data extract)New Relic (2+ yearshands-on experienceconfiguringsynthetics monitoring, alert policies, alert conditions, and dashboards,SLO and troubleshooting)PowerShellPostman / InsomniaGitHub / BambooSQL skills (PostgreSQL)Change Management ProcessFamiliarity with modern front-end build pipelines and tools (bamboo, docker, rancher)Understanding of authentication and authorisation technologies e.g.

Okta, auth0API gateway knowledge (we use Apigee)Experience with cloud technologies (AWS) and containerised architecture and applications (Kubernetes)Implemented continuous improvement and recommendations for best practiceBachelor's degree in Computer Science, Engineering, or a related fieldApplications close Wednesday 9 July, 23 : 59pm AEST.Joining NRMA Insurance, you'll have access to a raft of benefits from across the Group : Boosted superannuation with 13%as standardUp to 50% off personal insurance, including home and motor insurance5 myLeave days per year on top of annual leaveWork from home and many more flexibility options with myFlexIndustry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carersDedicated career growth programs, including the award-winning IAG AcademyDiscounts on every day and special occasion itemsGreat employee network communitiesAward-winning recognition and reward programemployment type eligibility criteria applyAbout UsAs part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.

That's not just words.

It's our people promise.

We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference.

We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities.

We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.We're ready for you.

Apply today.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesInsuranceReferrals increase your chances of interviewing at IAG by 2xGet notified about new Senior Site Reliability Engineer jobs in Adelaide, South Australia, Australia.Senior Site Reliability / Gitops EngineerAdelaide, South Australia, Australia 1 month agoAdelaide, South Australia, Australia 1 month agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 2 days agoEdinburgh, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 2 weeks agoPlatform Monitoring and Control Engineer - Platform Management Systems (PMS)Adelaide, South Australia, Australia 1 week agoExpression of Interest : Senior Software EngineerNorwood, South Australia, Australia 1 month agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 days agoSenior Software Engineer - Small Business GrowthAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 2 months agoAdelaide, South Australia, Australia 1 week agoTonsley, South Australia, Australia 6 hours agoSoftware Engineer - Cross-platform C++ - MultipassAdelaide, South Australia, Australia 3 months agoAdelaide, South Australia, Australia 1 month agoWe're unlocking community knowledge in a new way.

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