Senior Business Analyst (EL1)

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The Senior Business Analyst plays a strategic role in shaping and delivering projects and programs that support AFSA’s organisational objectives. Operating with a high level of autonomy, they lead discovery activities, define business needs, and translate complex problems into clear, actionable requirements. They work across multidisciplinary teams to identify improvement opportunities, assess solution options, and ensure alignment with user needs and business goals. With a focus on user experience, service quality, and ethical, evidence-based decision-making, the Senior Business Analyst influences change and contributes to the delivery of meaningful, high-impact outcomes.

Key accountabilities

The Senior Business Analyst is responsible for :

• Leading business analysis activities for high-priority projects and strategic initiatives across AFSA.
• Undertaking discovery activities to understand business needs, define user and system requirements, and inform service or system improvements.
• Collaborating with stakeholders to gather, validate and document requirements, facilitate alignment, and manage expectations throughout the delivery lifecycle.
• Analysing current (‘as-is’) business processes and developing improved (‘to-be’) processes and service models to support user-centred outcomes.
• Identifying and articulating business challenges, risks, benefits, and impacts associated with proposed changes or solutions.
• Contributing to agile, multi-disciplinary teams to support the iterative design and implementation of fit-for-purpose solutions.
• Translating complex or technical concepts into clear, accessible language appropriate to a range of audiences.
• Supporting continuous improvement of AFSA’s delivery methods and service design capability through knowledge sharing and active contribution.
• Providing guidance, mentoring and technical leadership to uplift business analysis capability within the team and across the agency.

Qualifications and experience

All duties will be performed in accordance with :

You will enjoy excellent conditions including :

We are a workplace committed to providing an environment that values diversity and supports staff to reach their full potential. We encourage applications from Indigenous Australians, people from culturally diverse backgrounds and people with disability. At AFSA we encourage every employee balance their family commitments and personal interests with flexible working options.

Please note that this opportunity is open only to Australian Citizens. The successful applicant must have or be willing to undergo a security clearance to the level of Baseline as a condition of employment. To satisfy character requirements all AFSA employees must undergo a police records check.

Where a person has received a redundancy benefit from APS agency employment and their corresponding redundancy benefit period has not expired, they may be ineligible for employment.We encourage applications from peoples from culturally diverse backgrounds and people with disability.

Applications close Tuesday 1 July 2025 at 11 : 59 PM AEST

Applications for this vacancy are submitted online through the AFSA careers portal. Further instructions on how to apply can be found on the ASFA careers website.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job.

For more information visit : https : / / www.apsc.gov.au / recruitability

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Analyst

Industries

Government Administration

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