Student Support Officer

Highly collaborative and supportive environment

• Be part of a strong student-centric, values-driven education provider
• Opportunity for growth within the organisation for the right person
• About the role

We have an exceptional opportunity for a Student Support Officer to join our dynamic and close-knit team. Reporting to the Branch Manager, the Student Support Officer is responsible for actioning contacts with prospective students to encourage enrolment, establishing and maintaining positive relationships with enrolled students to encourage study progress, and maintaining relevant student records.

This position plays an instrumental role in motivating and engaging students to commence and continue their course of study.

This is a permanent part-time role with 6 months probation. The workdays will be Monday, Tuesday, Thursday, Friday 9am to 5pm.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the delivery of external education programs in counselling, community services, financial counselling, and various business courses. AIPC and our staff are passionate about assisting people formalise their natural helping abilities so they can support others to lead happier, healthier lives. We have a strong student-centric, values-driven culture based on the guiding principle : "Empowering people to help others". The overall purpose of our organisation is for our graduates, through their own work, to positively influence the level of wellbeing and health in our communities.

Our teams develop high quality, applicable courses and programs, and provide an exceptional level of education and service to our students. As such, we have a strong focus on creating an accountable, supportive and engaging work environment built on joint purpose, teamwork, and enthusiasm for what we do.

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