The Sales Manager will drive sales opportunities across a variety of industries. You will be responsible for driving revenue growth across the business with a critical component of the role being client engagement.
- The Role
- Identify opportunities to expand existing client relationships (incl. multi-market) and introduce new clients to the company
- Build and manage pipeline; oversee the co-ordination of bid strategies and RFPs
- Ensure an appropriate resource model for each client that effectively leverages the team, utilises other client value resources available and delivers on client engagements balancing both cost efficiency and client satisfaction
- Ensure regular and accurate forecast updates, and track revenue and oversee effective cost management
- Collaborate with the Lines of Business leaders, Placement Specialists and Client Management Function resources to develop and implement strategies for profitable revenue growth
- Ensure the delivery of high-quality work to meet client needs
- Manage client satisfaction as measured by Client First interviews and Net Promoter Scores
- Develop appropriate relationships in the market and understand competitor situation
- Contribute to the development, commercialisation and dissemination of intellectual capital through new ideas, research and innovative client work
- The Requirements
- Demonstrated track record of success in winning and retaining large (for mid-market) or strategically important clients, preferably within the professional services industry
- Understanding of CRM tools especially Microsoft Dynamics and the ability to effectively utilise tools to monitor performance and effectiveness of lead generation
- Good analytical and presentation skills
- Experience of working within a sales environment with proven results
- Ability to influence key stakeholders (internal and external) via formal and informal channels
- Ability to effectively engage and collaborate with diverse teams
- Must be organsied, detail oriented with the ability to multitask in a fast-paced environment
- Holds all regulatory licenses, permissions and technical or other requirements applicable under local legislation
- In the spirit of reconciliation WTW acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.