Program Support Officer, Contract and Performance

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This page outlines the vacancy and the key skills and responsibilities for the role.

Program Support Officer, Contract and Performance

Docklands, Australia

Reference : 6774416

Are you a detail-oriented professional with a passion for improving mental health services? Join a collaborative team supporting the commissioning and performance of primary mental health programs in our region, using data insights, stakeholder engagement, and contract management to drive meaningful service outcomes.

• Remuneration : Band 2 - $64,462.86 - $73,325.34 + superannuation + generous NFP salary packaging options up to $18,550
• Docklands office location - Hybrid; WFH (2-3 days)

You will be part of the Contract and Performance team within the Service Development and Reform Business Unit, supporting the commissioning and performance monitoring of primary mental health programs across the North Western Melbourne region. Working closely with internal teams and external providers, you will help ensure that services meet contractual and quality standards.

This role involves a mix of project support, contract administration, data analysis, and stakeholder engagement, providing valuable insight into service delivery and system performance.

It's ideal for someone with strong organisational and communication skills, looking to deepen their experience in contract and performance management while contributing to mental health system improvement.

About Us

We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in Melbourne's northern, western and inner-city areas. We help people stay well by commissioning health services to deliver better and more accessible primary care.

What are PHNs?

PHNs have been established with two key objectives :

At NWMPHN, we offer :

About you :

NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers.

We strongly encourage applications from Aboriginal and Torres Strait Peoples.

We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity, adaptability, and the right skills - even if you don't check every box in the responsibilities or qualifications section - we still encourage you to APPLY!

Should you need any specific support or accommodations during the recruitment process or afterwards, please reach out to the HR team at careers@nwmphn.org.au.

Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check.

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