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It Technician 1
Trek BikesCanberra, Australia5 days ago
Job descriptionFamiliarity with IT network, systems, and security principles and best practices- Well organized and can adjust to rapidly changing priorities Required Skills Communicates well between cross functional teams- Has strong presentation and written communication skills- Brings a continuous improvement mindset to his / her job- Excellent organizational and time management skills If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!
- Job Description
- Duties- Serves as a first contact for troubleshooting software / hardware issues within the organization- Deliver exceptional customer support by actively listening, understanding customer issues, and providing effective problem-solving solutions- Assists Tier 2 technicians on various tasks as needed- User onboarding and offboarding- User permission changes- Laptop imaging- Troubleshooting printer, scanner, and label maker issues- Performs other administrative and technical duties as assigned- Participates in meetings with other regional IT resources- Provides input on improving existing processes
Job Requirements- Associate's degree or two years related experience and / or training-
Other
Experience With The Following
Bonus SkillsMonitoring production systems- Performance testing- Work experience with international IT teams.
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It Technician • Canberra, Australia
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