engagement of children and young people to hear their voices, which will include assisting with consultation
interviews, and networking at state / territory level to engage the sector.
- Identify, manage, and mitigate risk associated with programmatic activities and office management and manage
the office.
- Oversight the effective delivery of CREATE programs and activities to children and young people with a care
experience. Provide meaningful feedback during program reviews, and effectively oversight the collection of
evaluations from children and young people about the programs and activities they have attended.
- Take responsibility for running programs events / activities in accordance with Action Plan goals, ensuring that
programmatic activities are conducted in accordance with training manual specifications.
- Manage and supervise direct reports and ensure that they are supported to reach organisational goals and KPI's.
- Responsibility for connecting and communicating effectively with children and young people via face to face,
ensuring a culturally safe environment.
- Maintain accurate records of contact and communication with children and young people with oversight of the
- Actively engage the OOHC sector (government, case workers, NGO's etc) to promote membership of
clubCREATE to source new members, and update children and young people's contact details.
- Proactively source children and young people and ensure that the team supports both national and
state / territory opportunities for them to have a voice, for example, to deliver presentations, attend meetings, sit
on panels, be a part of interview panels and so forth as required.
- To assist with general administration and office duties (this may include collecting data, answering phones,
compiling mail-outs, distributing invitations and taking RSVPs etc.).
- Position Context and specific job requirements
The State Program and Engagement Coordinator position is focused on ensuring that children and young people are
provided with opportunities to have a voice and be heard and oversight the effective implementation of activities and
programs.
Standards and ensure direct reports are conducting themselves in accordance with the standards. Couple with a high
level of understanding of child development, and trauma and a comprehensive knowledge of the issues facing children
and young people with a care experience and an ability to communicate effectively and maintain a high level of
professional integrity.
- Position Description
- Key Responsibilities
- 1. Relationship Management
- Develop and maintain culturally sensitive and appropriate relationships with children and young people that are
- Communicate effectively with children and young people to ensure they are connected to CREATE, informed and
supported to have a voice.
- Maintain positive relationships in the sector and keep abreast of developments and relay to the Advocacy and
Influencing team.
- Work collaboratively with sector partners and colleagues.
- Abide by organisational policies and CREATE's Core Principles.
- Maintain a positive work culture and operate in a culturally safe manner.
- 2. Management
- This role does not manage Service Agreement negotiations. However, will be consulted during the negotiation
period by the Deputy CEO and Business Administration Manager.
- Manage and mitigate risk for programmatic activities and WPH&S in the office.
- Participate actively and effectively in the quality assurance process.
- Supervise direct reports and provide effective guidance to support the team to reach organisation goals and
- adhere to organisational policy whilst maintaining a positive morale.- Work effectively with the Finance Manager and team to ensure that financial policies and processes are adhered
- 3. Data and Reporting
- Take responsibility for collecting and recording accurate data, facilitating young people's engagement with
completing evaluations and collecting evaluations, answering phone calls, admin duties,
- Take responsibility for oversighting data cleaning for the clubCREATE database, and return to senders, and any
other tasks required by the State Program Engagement Coordinator.
- Keep program information on the clubCREATE database up to date.
- Any other task assigned by CREATE management.
- 4. Program(s) Delivery
- Oversight program delivery, promote and deliver programs and activities according to the specifications in
training manuals as required.
- 5. Budget Responsibil