Talent.com
This job offer is not available in your country.
Senior Information Technology Support Engineer

Senior Information Technology Support Engineer

Terra Firma Business ConsultingMelbourne, Australia
14 days ago
Job description

Senior Information Technology Support EngineerJoin to apply for the Senior Information Technology Support Engineer role at Terra Firma Business ConsultingSenior Information Technology Support EngineerJoin to apply for the Senior Information Technology Support Engineer role at Terra Firma Business ConsultingGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Terra Firma Business ConsultingTerra Firma is a highly respected Australian business and technology consulting firm with over 25 years of experience delivering successful outcomes for our clients.

We offer end-to-end business and technology consulting services across the full program lifecycle.Our team has an average tenure of 8 years—an indicator of the passion, dedication, and satisfaction our people experience.

Whether at the start of their career or seasoned professionals, our consultants are experts in their field.

What truly sets us apart is our collaborative culture and genuine commitment to supporting one another in delivering high-quality client outcomes.The Opportunity : We're seeking a passionate and proactive IT Support Engineer to join our internal team.

In this role, you will be the go-to technical support expert for our people, providing first, second, and third-level IT support.

You'll play a vital role in supporting staff onboarding and offboarding, managing IT assets, and ensuring smooth operation of our day-to-day technology needs.You'll coach and assist internal teams, troubleshoot a range of technical issues, and continuously seek ways to improve our systems and infrastructure.Key ResponsibilitiesDeliver IT induction sessions for new starters and manage the offboarding process.Monitor internal and hosted systems to ensure optimal performance and availability.Maintain and configure monitoring tools and ensure proactive alerts are operational.Provide responsive, high-quality support and resolve service requests efficiently.Troubleshoot performance or application issues using logs and databases.Create and maintain technical documentation for virtual server, service, and network projects.Recommend and implement process improvements and automation opportunities.Manage and support IT infrastructure including Active Directory, Office365, desktops, and laptops.Maintain secure and reliable internal LAN, WLAN, and VoIP networks.Keep technical documentation up to date to reflect the current environment.About YouYou're an experienced and self-motivated IT professional who thrives in a collaborative environment and enjoys helping people solve problems.

You take initiative, adapt quickly to new technologies, and enjoy continuous learning.To be successful in this role, you will have : A Bachelor's degree in IT or a related field, or 5+ years' experience in a similar support role.Strong knowledge of cloud technologies, particularly Microsoft 365 (SharePoint, Teams, Outlook, Word, PowerPoint).Experience with desktop support, networking, operating systems, and infrastructure technologies.A passion for keeping up with emerging technology and infrastructure trends.Experience with monitoring tools, databases, and automation.Ability to set up, configure, and troubleshoot desktops, laptops, and applications.Exposure to applications like Salesforce or Castellan is a plus.Why Join Us?At Terra Firma, we don't just deliver projects—we build careers.

You'll join a supportive team, work in a dynamic environment, and have opportunities to grow and progress for the long term.Ready to take the next step in your career?

Apply now!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesBusiness Consulting and Services and IT Services and IT ConsultingReferrals increase your chances of interviewing at Terra Firma Business Consulting by 2xGet notified about new Senior Information Technology Support Engineer jobs in Melbourne, Victoria, Australia.We're unlocking community knowledge in a new way.

Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search

Information Technology Support Engineer • Melbourne, Australia

Related jobs
  • Promoted
Desktop Support Analyst - Information Technology

Desktop Support Analyst - Information Technology

SmecMelbourne, Australia
Be part of an organisation that helps to shape our communities.Environment where collaboration and innovation are encouraged. SMEC provides unique opportunities to work on iconic industry projects w...Show moreLast updated: 6 days ago
Operational Technology (OT) Support Engineer

Operational Technology (OT) Support Engineer

AggrekoMelbourne
We're the global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we’re proud of the difference we make to customers, to local communities...Show moreLast updated: 18 days ago
Operational Technology (OT) Support Engineer

Operational Technology (OT) Support Engineer

Aggreko Generator RentalsMelbourne, VIC, AU
We're the global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we’re proud of the difference we make to customers, to local communities...Show moreLast updated: 30+ days ago
  • Promoted
Information Technology Support Engineer

Information Technology Support Engineer

AdeccoMelbourne, Australia
We are seeking a IT Support Engineer to bridge customer requirements with software solutions.You will provide technical expertise, optimize software usage, support implementations, and collaborate ...Show moreLast updated: 8 days ago
  • Promoted
Information Technology Support Engineer

Information Technology Support Engineer

PloyMelbourne, Australia
Our client in the education sector is seeking an IT Support Engineer for a 6-week contract to assist with day-to-day technical support tasks. Key Responsibilities : Perform basic computer troubleshoo...Show moreLast updated: 8 days ago
  • Promoted
Information Technology Manager

Information Technology Manager

AtMelbourne, Australia
Add expected salary to your profile for insightsAt Laurus Education Group, we're redefining what excellence in education looks like—through innovation, integrity, and genuine care for our students ...Show moreLast updated: 8 days ago
  • Promoted
Information Technology Support Specialist (Desktop

Information Technology Support Specialist (Desktop

AxsMelbourne, Australia
JOB TITLE : IT Support Specialist, Australia • •.REPORTS TO : Managing Director, ANZ • •.LOCATION : Melbourne, Australia • •. AXS connects fans with the artists and teams they love.Each year we sell millions...Show moreLast updated: 5 days ago
Senior Risk Advisor, Information Technology

Senior Risk Advisor, Information Technology

SMC ExecutiveMelbourne, VIC, AU
Global Fund Manager Enterprise Risk Management, 2nd LoD Strategic IT Risk Oversight, Engage, Review Challenge, Advise.This is an exceptional opportunity to join a market leading global investment m...Show moreLast updated: 30+ days ago
  • Promoted
Information Technology Infrastructure Manager

Information Technology Infrastructure Manager

Watsons MalaysiaMelbourne, Victoria, Australia
Direct message the job poster from Watsons Malaysia.Resourcing and People Experience, Senior Manager at Watsons Malaysia. Join Our Team as IT Infrastructure & Network Manager (Retail Sector).Are you...Show moreLast updated: 10 days ago
  • Promoted
Information Technology Teacher

Information Technology Teacher

Schools (Government)Melbourne, Australia
Location : Melbourne | Western Metropolitan.Job type : Part time / From 28 / 01 / 2025.Organisation : Schools (Government). Salary • • : Salary not specified.Bayside P-12 College is a large multi-campus co-ed...Show moreLast updated: 14 days ago
Information Technology Coordinator

Information Technology Coordinator

TalentMelbourne
Private Healthcare Organisation.Victoria - fully mobile hospital facing role.Initial 6 month fixed term contract - $90,000 + super pro rata. Our Client is a leading Private Healthcare provider and i...Show moreLast updated: 30+ days ago
  • Promoted
Executive Manager Information Technology

Executive Manager Information Technology

MyliMelbourne, Australia
Myli - My Community Library (Myli) – Executive Manager Technology The Australian - Best Places to work 2024.Myli is looking for an Executive Manager Technology who is seeking to work in a dynamic a...Show moreLast updated: 21 days ago
  • Promoted
Information Technology Support Engineer

Information Technology Support Engineer

SearchabilityMelbourne, Australia
Get AI-powered advice on this job and more exclusive features.This range is provided by Searchability.Your actual pay will be based on your skills and experience — talk with your recruiter to learn...Show moreLast updated: 18 days ago
  • Promoted
Information Technology Sales Specialist

Information Technology Sales Specialist

Website Developer AgencyMelbourne, Australia
Location : Remote (Open to candidates in Australia).Employment Type : Full-time, Contract Commission-Based.About Us : DOT IT Services provides IT solutions, including digital marketing, app developmen...Show moreLast updated: 8 days ago
  • Promoted
Information Technology Support Engineer

Information Technology Support Engineer

Searchability®Melbourne, Australia
Get AI-powered advice on this job and more exclusive features.This range is provided by Searchability.Your actual pay will be based on your skills and experience — talk with your recruiter to learn...Show moreLast updated: 3 days ago
  • Promoted
Information Technology Auditor

Information Technology Auditor

Jones Talent IDMelbourne, VIC, Australia
Be among the first 25 applicants.This range is provided by Jones Talent ID.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the jo...Show moreLast updated: 8 days ago
  • Promoted
Information Technology Business Analyst

Information Technology Business Analyst

2 DoorsMelbourne, Australia
This range is provided by 2 Doors.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Technical Business Analyst | Financial Services | Melbourne Ar...Show moreLast updated: 23 days ago
  • Promoted
Information Technology Manager

Information Technology Manager

Tradewind AustraliaMelbourne, Australia
Get AI-powered advice on this job and more exclusive features.This range is provided by Tradewind Australia.Your actual pay will be based on your skills and experience — talk with your recruiter to...Show moreLast updated: 8 days ago