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It Support Analyst

It Support Analyst

HaysPerth, Australia
9 days ago
Job description

Exciting opportunity to join the technical team at one of premier manufacturing companies

  • Your new company
  • Your new role
  • Help desk ticketing system administration and responding to service requests.
  • End user support of basic and escalated issues with PC hardware, peripherals, operating
  • IT equipment lifecycle management includes configuring, installing, maintaining, and disposing

of all hardware, operating systems and corporate software.

  • IT infrastructure health diagnostics and monitoring, including preventative and remedial action.
  • Windows server administration including host and virtual machines.
  • Network storage systems administration
  • Backup, restore and disaster recovery operations.
  • Active Directory administration including group policy, DHCP, DNS, certificate management, file

    • permissions, print management, user account management and other functions as required.

  • Office 365 ecosystem administration including Office apps, Exchange and Outlook, Skype for
  • Local and remote network infrastructure, including gateway security appliances, managed

    • switches, VPN, firewalls, and gateway appliances.

  • UTM systems monitoring and administration, including mobile and end-point security systems.
  • Mobile iOS and Android device management
  • What you'll need to succeed

    • Demonstrated experience in the following areas,

    networking technical support

  • Hands-on computer and component repair and maintenance including hard drive imaging and
  • Server configuration and management in a virtualised Windows domain environment
  • Storage technologies including SAN, NAS and RAID
  • Network infrastructure configuration and administration including TCP / IP, wireless networking,

    • Firewalls, switches, VPN technologies.

  • Active Directory systems administration including Group Policy, file and print management.
  • Office 365 systems administration
  • Configuring and administering backup and disaster recovery systems
  • Supporting VoIP telephony systems
  • Unified threat management systems including gateway appliances and endpoint security
  • Supporting iOS and Android devices
  • What you'll get in return

    • An opportunity to work in a premier manufacturing company that has a track record second to none with sales and repairs centers around the world.

    Collaborative and supportive team.

  • What you need to do now

    • If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

  • LHS 297508
  • 2780780
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    It Support Analyst • Perth, Australia