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Clinic Receptionist

Clinic Receptionist

Endeavour College Of Natural HealthAustralia
6 days ago
Job description

A fast-paced, face-to-face customer-focused role where you will be assisting with the day-to-day operations of the Sydney Endeavour Wellness Clinic.

  • The opportunity

This is a fast-paced, customer-focused role, you will be the face of the Sydney Endeavour Wellness

Clinic greeting clients at reception. The Endeavour Wellness Clinics are a national network of public

  • facing clinics, which also act as a practical teaching environment for our students. There is a clinic on each of our six campuses nationwide, which offer a variety of affordable natural healthcare treatments to the public.
  • Your key focus will be to provide excellent service to our students and clients - with an additional focus area of managing the day-to-day operations of the clinic.

    Key responsibilities and activities of this role include :

  • Face-to-face customer service
  • Training support to our clinic students and staff
  • Maintaining client files in line with privacy / confidentiality policies
  • Assist with client database, including contacting clients to rebook appointments and other proactive communications
  • Assist in ensuring timetables and rosters are correctly replicated to facilitate efficient booking opportunity
  • This role is being offered as permanent, part-time (3 full days) located at our Sydney campus.
  • About you
  • You are passionate about providing an exceptional customer experience to our clients, staff and students. You are a team player - you take pride in your work and you have an innate desire to drive growth and improvement. You have an interest in the health and wellbeing sector and want to be part of the Natural Health industry.

    Using your previous experience in a fast-paced clinic environment, you know how to prioritise and manage conflicting deadlines. You are reliable, positive, highly organised, with strong time management skills and attention to detail.

    The following skills and experience will support your success in this role :

  • Exceptional verbal and written communication skills
  • Strong interpersonal skills, with the ability to build effective working relationships
  • Customer service experience in a clinic environment
  • The ability to work independently
  • Highly computer literate, with the ability to learn new systems quickly
  • About us
  • Providing the highest standard of education, the most informed curriculum and a nation-wide campus footprint, Endeavour College of Natural Health is Australia's largest provider of Higher

    Education to the complementary medicine sector.

    Our purpose is to be the leader in natural health education, producing experts that keep the world well. We look to transform passion into purpose and are committed to the future and success of natural health. We are the largest provider of complementary medicine higher education degrees in the Southern Hemisphere, with six campuses across Australia. We are proud to produce the experts that keep the world well.

    We value our people, as such we focus on their continued professional development as well as their physical and mental wellbeing. Perks of Working at Endeavour include :

  • Free unlimited Endeavour short courses
  • Birthday Leave - staff have a day off for their birthday
  • Employee Assistance program
  • Paid Parental Leave
  • 15% off all clinic dispensary and retail products
  • Healthy snacks
  • Beautiful campuses, and top of the line live web hosting facilities
  • All campuses located conveniently to public transport
  • Staff events / midyear social / end of year celebrations
  • How to apply
  • Job Type
  • Part-time
  • Application Question(s) :

  • When are you available to start a new role?
  • What is your expected annual salary / hourly rate (excluding super)?
  • Do you have any people management experience, and / or qualifications relevant to management?
  • Work Authorisation :

  • Australia (required)
  • Work Location : In person

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