Business Centre Supervisor (Pool)

Business Centre Supervisor (Pool) Salary : Location : Butler, Mirrabooka, Joondalup, City West, Midland, Cannington, Success, Rockingham & Mandurah Closing Details : Work Type : Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time

Drive Change, Connect Communities

Working for the Department of Transport (DoT) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

The Opportunity

We are seeking to appoint highly engaged Counter Operations Supervisor to join fantastic teams at various locations across the metropolitan network.

The Department of Transport is seeking experienced and motivated individuals to join our Driver and Vehicle Services team as a Counter Operations Supervisor. We currently have three permanent full-time vacancies available across our Mandurah, Butler, and Mirrabooka Business Centres. These positions offer a unique opportunity to lead front-line customer service teams in a fast-paced, high-volume environment, ensuring the delivery of quality services to the Western Australian community.

As a Counter Operations Supervisor, you will play a key role in providing technical support and guidance to staff, driving quality assurance initiatives, and resolving complex customer inquiries. You will be responsible for supervising daily operations, supporting staff development, and ensuring compliance with legislative and audit requirements. Your ability to lead with integrity, communicate effectively, and manage workloads will be essential in maintaining high standards of service delivery and operational efficiency.

We are looking for candidates with demonstrated experience in customer service leadership, cash handling, and reconciliation procedures, along with strong analytical and problem-solving skills. If you are passionate about public service and ready to make a meaningful impact, we encourage you to apply and become part of a values-driven organisation committed to empowering a thriving community.

Currently there are three (3) permanent full-time  Counter Operations Supervisor vacancies available in the following locations :

• Mandurah
• Mirrabooka
• Butler

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months from date of first appointment across the Department of Transport.

About you

We believe everyone at the Department of Transport is a leader, contributing to our impactful work for the sector and community. We expect all employees to embody the behaviours and mindsets outlined in the . The leadership context of this position is a

As part of our team, you will enjoy

We invite you to  Be   Part of Something REAL . At the Department of Transport, we value  real connection ,  growth ,  wellbeing , and  purpose . We are deeply embedded in our community, fostering an environment where employees feel seen, heard, and empowered. Our modern work environment supports continuous learning and development, making a significant impact on Western Australia's prosperity. We prioritise employee wellbeing and collaborate with the community to create a thriving, connected state. Learn more about our commitment to you,

Apply Now!

Apply  online  by clicking the ‘ Apply for Job ’ button and provide the following documents in Word or PDF format :

Applications for this opportunity close at 3pm on Thursday 10 July 2025. Please ensure your application is submitted on time, as late applications will not be accepted .

The DoT may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Our commitment to a diverse and inclusive workplace

The Department of Transport is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

Attachments : -

filler Position Title Business Centre Supervisor (Pool) Agency Department of Transport Salary Location Butler, Mirrabooka, Joondalup, City West, Midland, Cannington, Success, Rockingham & Mandurah Unit / Division Driver and Vehicle Services Branch Mandurah Business Centre Work Type Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time Position No. Pool Ref eF 2754 Closing Date Position Title Business Centre Supervisor (Pool) Branch Mandurah Business Centre Location Butler, Mirrabooka, Joondalup, City West, Midland, Cannington, Success, Rockingham & Mandurah Work Type Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time Position No. Pool Ref eF 2754 Salary Closing Date Agency Department of Transport Description

Drive Change, Connect Communities

Working for the Department of Transport (DoT) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

The Opportunity

We are seeking to appoint highly engaged Counter Operations Supervisor to join fantastic teams at various locations across the metropolitan network.

The Department of Transport is seeking experienced and motivated individuals to join our Driver and Vehicle Services team as a Counter Operations Supervisor. We currently have three permanent full-time vacancies available across our Mandurah, Butler, and Mirrabooka Business Centres. These positions offer a unique opportunity to lead front-line customer service teams in a fast-paced, high-volume environment, ensuring the delivery of quality services to the Western Australian community.

As a Counter Operations Supervisor, you will play a key role in providing technical support and guidance to staff, driving quality assurance initiatives, and resolving complex customer inquiries. You will be responsible for supervising daily operations, supporting staff development, and ensuring compliance with legislative and audit requirements. Your ability to lead with integrity, communicate effectively, and manage workloads will be essential in maintaining high standards of service delivery and operational efficiency.

We are looking for candidates with demonstrated experience in customer service leadership, cash handling, and reconciliation procedures, along with strong analytical and problem-solving skills. If you are passionate about public service and ready to make a meaningful impact, we encourage you to apply and become part of a values-driven organisation committed to empowering a thriving community.

Currently there are three (3) permanent full-time  Counter Operations Supervisor vacancies available in the following locations :

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months from date of first appointment across the Department of Transport.

About you

We believe everyone at the Department of Transport is a leader, contributing to our impactful work for the sector and community. We expect all employees to embody the behaviours and mindsets outlined in the . The leadership context of this position is a

As part of our team, you will enjoy

We invite you to  Be   Part of Something REAL . At the Department of Transport, we value  real connection ,  growth ,  wellbeing , and  purpose . We are deeply embedded in our community, fostering an environment where employees feel seen, heard, and empowered. Our modern work environment supports continuous learning and development, making a significant impact on Western Australia's prosperity. We prioritise employee wellbeing and collaborate with the community to create a thriving, connected state. Learn more about our commitment to you,

Apply Now!

Apply  online  by clicking the ‘ Apply for Job ’ button and provide the following documents in Word or PDF format :

Applications for this opportunity close at 3pm on Thursday 10 July 2025. Please ensure your application is submitted on time, as late applications will not be accepted .

The DoT may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Our commitment to a diverse and inclusive workplace

The Department of Transport is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

Attachments -