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Community Liaison Officer

Community Liaison Officer

Mission AustraliaHobart, Australia
2 days ago
Job description

Join us in providing a strengths-based approach in supporting at-risk children, focusing on building safety within their family environment.

  • 99,683+ super + not for profit salary packaging benefits
  • Permanent Term Full Time Contract
  • Location : Rosny Park TAS 7018
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Your Opportunity

The Strong Families, Safe Kids, Advice and Referral Line (SFSKARL) is a crucial contact point for individuals seeking information, advice, and support regarding safety and / or wellbeing concerns for children and young people. This service offers expert guidance on service options and strategies tailored to meet the unique needs of children and families. When intervention is required, SFSKARL ensures that families receive the necessary support, whether through direct referral to appropriate services or, in cases where a child is deemed at risk, by referring the matter to the Child Safety Service for further assessment.

The Advice and Referral Line Community Liaison Officer plays a key role in bridging the gap between SFSKARL and the wider service sector, promoting community education and ensuring timely, effective intervention. Working with a high degree of autonomy, the Liaison Officer takes responsibility for guiding their work direction, with general oversight provided by the People Leader. The role demands a deep understanding of the latest developments in child safety and wellbeing, ensuring that the incumbent remains at the forefront of policy, training, and clinical practice.

Your Key Responsibilities

  • Collaborate with the SFSK team to provide a positive, strengths-focused approach when a child is deemed at risk. Support the family and their connections to ensure the child's safety within their own family environment
  • Operate within set legislation, delegations, guidelines and time frames
  • Build and sustain strong, positive, and effective cooperative working relationships with key internal and external stakeholders, and with other local service providers, to identify information needs and opportunities.
  • Ensure smooth referrals for necessary interventions and support
  • Promote community education regarding the role of SFSKARL and the reporting requirements for people in Tasmania regarding safety and wellbeing concerns for children and young people.

    • Requirements for Success

    With a significant background in the _child, youth & family Community Services and / or Mental Health _sectors, you will be confident in your case management and assessment processes. Other requirements include :

  • Ability to deal with ambiguity and complexity by identifying risks, issues, and opportunities.
  • Working with multiple manager reporting levels
  • Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines
  • Strong computer literacy skills with the capacity to work with various management data portals to create and maintain accurate client records
  • Identify chances to enhance work practices, training, and educational requirements with sector partners to improve outcomes for children and families.
  • Handle tasks not explicitly mentioned here that align with your qualifications and experience at this level
  • Full driver licence with no restrictions

    • Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children / vulnerable people.

    Our Culture

    Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

    We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

    Your Benefits

    To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including :

  • Rewarding work - every day you know you're making a real difference
  • Not-for-profit salary packaging, reducing your tax
  • Free external, confidential counselling
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

    • How To Apply

    Applications for this role are shortlisted as received and we are interviewing through the advertising period.

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