L&D Specialist Automotive

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked! And here's our commitments to you :

• Provide a diverse and inclusive workplace
• because we know how important it is for everyone to be treated fairly and with respect.
• Give you flexibility
• it's important to recognise we are all unique and need to create work life balance.
• Offer paid parental leave
• that supports both parent's leave and their transition back to work.
• Create a fun environment
• our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
• Work perks
• that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
• The role and what we are looking for

Working within our Automotive business division, this role is responsible for delivering targeted and engaging training to develop the skills and knowledge of our employees. Key focus areas will include but are not limited to, systems and sales training for our call centre and field teams.

The L&D Specialist will be responsible for :

• Design, develop and implement the Learning & Development Strategy / Roadmap that includes a scope of technical, professional, sales and leadership learning and development.
• Designing, facilitating, and implementing high quality learning programs to meet organisational and employee needs.
• Using instructional design methodologies to create learning programs, workshop materials and other documentation that support adult learning principles (utilising eLearning, instructor-led training, and blended learning solutions).
• Developing training plans and related documentation to support business initiatives, projects, and programs.
• Facilitating engaging training sessions in both virtual, blended and classroom environments.
• Using Capricorn's learning management system (LMS) to deliver blended learning programs.
• Create content for and update SharePoint site and other Quick Reference Guides
• Providing learning advice and solutions to managers.
• Developing and coaching managers to support and encourage learning in the business.
• Providing ideas on improving the L&D service and finding new and better ways to operate.
• Providing ongoing reporting and analysis of L&D activities.
• Experienced in instructional design and adult learning principles
• Familiar with traditional and modern L&D methods (e.g., mentoring, coaching, on-the-job, e-learning, virtual, classroom, blended etc.)
• Experienced in scoping, designing, and facilitating learning programs
• An excellent verbal and written communicator and confident to speak with stakeholders at different levels
• Certificate IV in training and assessment
• Experienced in delivering a variety of system training, sales, and behavioural / soft skills programs in a corporate environment (desirable)
• Tertiary qualified in training and development, HR or similar (desirable)
• Who are we?

Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

• The next steps