Senior Unified Communications Engineer

Datacom Perth, Western Australia, Australia

Senior Unified Communications Engineer Datacom Perth, Western Australia, Australia

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Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.

About The Role (your Why)

The Senior Unified Communications Engineer is responsible for providing onsite and offsite IP voice / UC support for our client's environment and. assisting with day-to-day issues and troubleshooting to ensure optimal business operations.

This role is based in Perth Australia and will be based at the customer's premises.

What You'll Do

Preparing site design documentation for new sites, including specifying equipment and site parameters under supervision. Managing the integration of new sites into the operational network. Monitoring and managing the performance of all or part of the network and performing reconfiguration work as required. Planning and executing large scale network changes. Keeping the Team Leader informed on all design and performance issues within relevant responsibility guidelines. Completing special projects as required, including new technology evaluation tools, development practices and procedures On-site at a customers premises 5 days a week in Perth

What You'll Bring

Knowledge of industry standards and government regulations relevant to data communications / networking 5+ years' experience in a field related to voice and UC support Strong knowledge of one or more of the following : Solid skills in Voice and UC Engineering and technologies (Webex) Cisco Call Manager Unity Connection Cisco CUBEs Cisco VCS Cisco unified attendant console UCCX- Cisco contact centre express Cisco - CCNA, CCNP or CCVP, Cisco VCS qualified Ability to work closely within a team. Effective presentation skills with the ability to convey technical information across various levels. Ability to work with and contribute to collaborative teams to achieve organisational goals and objectives Professional or tertiary qualifications in Communications Engineering, Electronics Engineering or equivalent

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Non-profit Organizations and Primary and Secondary Education Referrals increase your chances of interviewing at Datacom by 2x

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