Retail Consultant, Townsville

Drive connections that matter in every moment.

Optus is more than just a telco – we’re the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team of 6,000+ passionate people embrace a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. Here, you’ll find a community that thrives on challenging themselves and changing the game. A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and a healthy dose of daily optimism.

We're on the lookout for experienced Retail Sales Consultants to join our Townsville team on a casual  basis who shares this excitement, thrives in a collaborative, results-driven culture & feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

The day to day

• You are the face of Optus delivering customer service brilliance powered by Optimism
• Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand
• Bring your charm by providing personalised solutions & product expertise – your smile is your secret sales weapon!
• Team up with your colleagues to create a welcoming haven - together, we learn, grow, & create memorable moments that matter

Your skills to pay the bills

What’s in it for you?

Intrigued - but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and / or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email

For more information on Diversity, Inclusion & Belonging at Optus, please visit