Customer Success Manager

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Client Success Manager (Regional VIC, NSW & QLD)

At AirAgri, our heartbeat is simple : Bringing farmers home—every day. We're on a mission to revolutionise farm safety with cutting-edge IoT and AI, protecting remote teams and their families from the unexpected. If you live for wide-open spaces, crave innovation, and dream of meaningful work, join us as a Client Success Manager and help shape the future of agriculture.

Why You'll Love This Role

Purpose-Driven Impact : Be the face of AirAgri on the ground—ensuring our lone-worker safety and weather-insights solutions transform lives every day.

Regional Adventure : Split your time between cozy campfires under the stars and hands-on farm visits across VIC, NSW or QLD.

Innovation Playground : Collaborate with a nimble, mission-obsessed team to pilot new features, learn from real-world feedback, and drive product evolution.

Autonomy & Trust : Own your territory, build deep relationships with growers and agribusinesses, and craft success strategies that stick.

What You'll Do

Conduct demos, training sessions and check-ins with farmers and regional teams

Gather voice-of-customer insights to guide product enhancements

Relationship Building

Serve as a trusted advisor to agribusiness clients, understanding their workflows, pain points and safety goals

Develop long-term partnerships by anticipating needs and delivering proactive support

Success Strategy

Define and track key success metrics (adoption rates, satisfaction scores, renewal targets)

Collaborate cross-functionally to resolve challenges and celebrate wins

Community Champion

Represent AirAgri at regional events, field days and industry gatherings

Share customer stories and safety wins on social channels and in case studies

What You Bring

Country Roots : You live for the outdoors—camping, four-wheel driving, and swapping stories under the Milky Way.

Passion for Innovation : A self-starter who loves learning tech and translating it into practical solutions for rural life.

Empathy & Communication : You listen deeply, build genuine rapport, and tailor advice to each farm's unique needs.

Autonomy & Drive : Comfortable working independently in remote areas, with excellent time management and problem-solving skills.

Valid Driver's License & 4WD Experience : You're ready to tackle dirt roads and remote tracks without batting an eye.

What We Offer

Purpose-Led Culture : Join a team that values impact over ego, and community over cubicles.

Competitive Package : Salary, generous leave, and flexibility to balance work and wanderlust.

Growth & Development : Ongoing training, career progression opportunities, and the chance to help scale a mission-critical solution nationwide.

Adventure Perks : Company camping gear, swag for your next outback trip, and front-row seats to the best sunrises Australia has to offer.

Ready to drive change and bring farmers home?

Send your CV and a short note on your most memorable camping adventure—or why you'd make the perfect AirAgri ambassador—to with the subject line :

Client Success Manager – Victoria

Come for the mission. Stay for the sunsets.

Join AirAgri—where passion meets purpose in the great outdoors.

Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionInformation Technology, Administrative, and Customer ServiceIndustriesSoftware Development and Agriculture, Construction, Mining Machinery ManufacturingReferrals increase your chances of interviewing at AirAgri by 2x

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