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Program Support Officer - Companion Card

Program Support Officer - Companion Card

Department Of Families, Fairness And HousingMelbourne, Australia
4 days ago
Job description

THE ROLE

Working within the Card Operations team, the Companion Card Program Support Officer will draw on their expertise within the disability sector, to provide support to people with lifelong disability to access the Victorian Companion Card.

ACCOUNTABILITIES INCLUDE

  • Provide high level customer service dealing with complex matters arising from applicants, carers, health professionals, service providers and members of the general public enquiring about the Companion Card Program.
  • Analyse compliance and evaluation strategies to address issues related to the effective provision and implementation of required outcomes.

Please open the position description to read more.

VACCINATION REQUIREMENTS POLICY

The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

HOW TO APPLY

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Program Support Officer • Melbourne, Australia