Night Manager
Parmelia Hilton Perth
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
BenefitsIndustry matched pay rates, plus 11% superannuationProvided uniform and dry-cleaningGlobal learning platformInternal development focus with planned progressionOpportunity to work and travel around the worldFREE MEALS whilst on shiftDISCOUNTED HOTEL STAYS across the globe (for you, plus up to 30 of your family / friends!)DutiesBe visible in the lobby and other public areas, maintaining a strong presenceSupport the Night team with all front desk and accounting related dutiesRemain educated and trained on all security / emergency proceduresHandle any management issues or emergencies that arise, record as required, and implement the necessary actions to bring a resolutionEnsure all Guest feedback is managed promptly and completelyInform other departments of Guest special requestsMaintain awareness of all hotel areasProduce nightly reportsMinimum 2 years of Front Office supervisory experience in the hotel sectorProficient with required night reportingCalm, efficient, and able to work well under pressureConfident, capable, and independentLeadership qualities that inspire the teamExcellent interpersonal and communication skillsWe are Hilton. We are hospitality.