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Program Manager

Program Manager

atMelbourne, Victoria, Australia
21 days ago
Job description

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About the role

Our client is seeking an experienced Program Manager with strong program governance & stakeholder engagement.

Key Responsibilities

  • Lead and manage transformation initiatives
  • Provide strategic direction to senior leadership team and support to project teams, ensuring alignment with business goals.
  • Build and maintain strong relationships with key stakeholders, and influence stakeholders to ensure alignment and project deliverables meet business objectives
  • Drive process improvements and organizational changes to optimize efficiency and effectiveness.
  • Develop and implement frameworks and governance structures to support strategic and transformation initiatives.
  • Ensure alignment across all programs to identify and manage risks, issues, and dependencies.
  • Ensure project resources perform effectively to deliver projects on time, within budget, and with high quality.
  • Ensure teams work closely with various stakeholders in scoping, business case, requirements gathering, performing impact assessments, and managing the delivery into the business.
  • Be hands-on to deliver projects due to resource constraints or high-priority projects needing urgent attention.
  • Develop and implement risk management strategies to identify, assess, and mitigate potential risks to program success.
  • Communicate and report the status of initiatives to senior-level stakeholders, ensuring timely and clear escalation of material risks and issues.

Required skills & experience :

  • Strong program governance & stakeholder engagement
  • Executive-level presentation skills
  • Leading transformation programs that impact both internal teams & external customers
  • Excellent in Program governance, stakeholder management, executive level presentation, communication skills.
  • Experience in managing the transformation and delivery of a new Future State Service Blueprint that will improve the Customer Journey. This includes the exposure of driving change to external (industry engagement / awareness) and internal teams
  • Strong and solid experience in managing improvement initiatives (Customer Experience initiatives, operational efficiencies).

    • Does this sound like you? If you have the skills and experience we're looking for please click 'Apply Now', or please send your updated CV to suniva.rego@mtr.com.au

    Alternatively please call 03 9643 3720 for a confidential discussion about the role.

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