Training and Onboarding
- Vibrant team culture
- Base Salary 90K Base + Super
- Customer Service Team Lead
- On-site Silverwater, NSW
- Base salary $90K + Super + Onsite Parking
- Work for a well established global company
- The Company
For over 100 years our client has been one the biggest supplier of quality bakery ingredients to professionals worldwide.
We are currently seeking for a Customer Service Team Leader to join the NSW customer service team based in Silverwater.
This position will be working alongside 3 direct reports within the customer service team.
To be considered for this role you must have the following :
Demostrated experience within customer serviceFocused on delivering best outcomes for both customers and businessThrive in fast-paced environmentExcellent verbal and written communicationCan do and willing attitudeTeam playerThe RoleCoordinate the day-to-day function of the Customer Service DepartmentAssisting inbound and outbound enquiriesProvide customer service to customers in a professional manner and ensure that they receive the best possible serviceEnsure that all calls are answered within an appropriate time frame, and that any problems or issues with your account are resolved as quickly as possibleProvide customer service to customers in a professional manner and ensure that they receive the best possible serviceMaintain a high level of knowledge about company products and servicesManage team performance effectivelyThis role does attractCompetitive salary package of $90,000 Base + SuperOn-site & Street ParkingThis role operates from 7am-4pm and is office base.