Advisor Governance

We are seeking talented and motivated applicants to join a newly established and supportive Governance team, where you will be supported to develop and grow your career.

You will be partnering with a number of business divisions / portfolios to support them in delivering customer focused programs of work in Governance practice areas including risk, compliance, privacy, complaints / customer feedback, business continuity, insurance, corporate policy and programs, planning and evaluations.

You will embed modern and agile ways of working with your stakeholders to help them deliver for our customers whilst meeting their Governance obligations.

• Let's Talk About You!

You could be a great fit for this role if you :

• Have developed a good working knowledge of at least one of the Governance areas listed above and are willing to learn about the others.
• Believe in putting the customer at the centre of everything you do, and enjoy collaborating with your team to support the delivery of great customer outcomes.
• Have strong written and verbal communication skills, as well as enjoy the opportunity to take initiative.
• Have well-developed people skills and can build strong and trusting relationships with your stakeholders, in order to clearly understand their needs and pain points.
• Can take a flexible approach and have a proven track record of "getting things done" in a high-volume, dynamic environment.
• Display a "can do" attitude, and hold ethics and values that align to our collaborative and customer service driven culture.
• Enjoy the opportunity to learn and develop and are looking to further build your career in Governance.

If you are an experienced professional with these attributes, we want to hear from you!

• What will your day involve?

While this role is dynamic, and no two days will be the same - some tasks in a day in the life of a Governance Advisor could include :

• Interpreting complex information and translating it into concise, digestible material to be clearly communicated to your stakeholders.
• Utilising your strong communication skills to leverage your relationships and come to mutually beneficial outcomes.
• Collaborating and working with others - including your peers, across cross-functional teams, and with internal and external stakeholders.
• Using your communication skills to listen and accurately understand the diverse requirements of your stakeholders, and deliver sound solutions to them.
• The DCS Difference

DCS is a great place to work, and it's not just us saying that! We pride ourselves on being inclusive and know our people are our greatest asset.

Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works.

• Competitive salary range of $101,947 - $112,849 per annum + Super, commensurate with experience plus access to salary packaging. Don't forget 17.5% leave loading!
• State of the art offices across NSW (if you're into that sort of thing)
• 35-hour work week - yes, you read that right! Not to mention any hours you work over this; you get back as Flex time!
• We celebrate diversity and embrace genuinely flexible working arrangements - talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives, and we think that deserves to be celebrated!
• Excellent career development and learning development opportunities. We know that our people perform at their best when they feel valued and recognised.
• Access to exceptional health and wellbeing benefits (i.e., Fitness Passport and EAP)
• Incomparable leave benefits available - including Flex Leave and Paid Parental Leave
• Closing Date : Monday 22nd May 10am
• Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

• You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the co