60,000 - $65,000 + Super | Located in Glen Iris
- Amazing employee benefits and progression pathways available
- Excellent culture and flexibility to work from home
- About the role
We are seeking a highly motivated and experienced Customer Care Consultant to join our clients team in Glen Iris. This role requires an individual who is passionate about delivering exceptional customer service and has excellent communication skills.
ResponsibilitiesProviding customers with accurate information about company products and servicesResolving customer complaints and issues in a satisfactory mannerMaintaining accurate customer records and updating information as neededCollaborating with other departments to ensure customer needs are metOther ad hoc duties as per directedSkills & ExperiencePrevious experience in a customer service roleExcellent communication skills, both written and verbalStrong problem-solving skills and ability to work under pressureAttention to detail and ability to multitaskAbility to work independently as well as part of a teamKnowledge of CRM software and basic computer skillsTo apply, please click on the link below. Additionally, for a more detailed conversation about the role, phone Thamasha Gunasekara on 0420 920 944.