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Customer Service Officer

Customer Service Officer

The Services CompanySydney, Australia
7 days ago
Job description

This is an awesome role for someone with a passion for delivering an exceptional customer experience, who enjoys working independently, in a close knit team environment.

  • Day to Day Includes
  • Attend to incoming customer queries and re-direct phone calls as required
  • Data entry of Service Agreements
  • Liaise with operations and Territory Managers re customer queries
  • Handling specialist accounts with requests, quotations, organising subcontracting
  • Investigating and processing of credits and debits requests
  • 7 : 30am start and 3 : 30pm finish
  • What You Need
  • Experience in a customer service role
  • Excellent phone manner and communication skills - both verbal and written
  • High typing speed ~50wpm with 80%+ accuracy
  • Excellent organisational skills
  • Positive attitude and Interpersonal skills

This role comes with career progression and an awesome team.

If this sounds like the role for you click APPLY now!

Frankie

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Customer Service Officer • Sydney, Australia