Engagement Manager, Professional Services

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWSbased solutions for our clients. You will bridge business requirements with technical solutions facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like WellArchitected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders you will distill customer needs into clear technical requirements decompose complex problems and make informed tradeoff decisions considering performance scalability security and business impact.

Possessing strong technology and program / project management experience you will validate technical solutions against business goals recognize when additional technical evaluation is needed and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications develop domainspecific expertise and effectively communicate technical concepts to both technical and business audiences. As you progress youll lead increasingly complex technical projects shape crossorganizational technical strategies and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans proactively identify and manage risks resolve issues escalate when appropriate and drive projects to successful completion while exceeding customer expectation

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.

Key job responsibilities

As an experienced technology program / project manager you will be responsible for :

Leading and managing complex cloud migration and implementation projects

Leveraging comprehensive knowledge of AWS services architectures and best practices to guide technical decisions and strategic planning

Bridging business requirements with technical solutions facilitating engineering discussions and ensuring alignment with customer business outcomes

Distilling customer needs into clear technical requirements and map them to business outcomes

Decomposing complex technical problems into actionable deliverable solutions

Contributing to technical documentation and define documentation standards

3 years of experience in cloud computing.

Experience in project management of technical programs

Bachelors degree in Computer Science Engineering related field or equivalent experience

AWS experience preferred

Project Management Professional (PMP) and / or AWS Certified Solutions Architect Associate

Strong understanding of AWS services architectures and best practices

Experience applying AWS frameworks like WellArchitected and Cloud Adoption Framework

Proven ability to establish technical credibility with engineering teams and senior technical decisionmakers

Acknowledgement of country :

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement :

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience :

Manager

Key Skills

Close Protection,Credit Control,Customer Service,Government,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1