Injury Management Case Manager

We are seeking an experienced and motivated Injury Management Case Manager to join a high-performing internal health, safety, and wellbeing team within a prominent industrial and manufacturing organisation based in WA.

Working closely with an experienced Rehabilitation Specialist and an Injury Management Administrator, you'll play a vital part in delivering early intervention initiatives and administering workers compensation and medical restriction programs. This is a hands-on position ideal for someone who enjoys case work, collaboration, and influencing positive outcomes across diverse operational teams.

Key Responsibilities

• Manage workplace and non-workplace injury cases from notification through to closure, including return-to-work planning and coordination.
• Deliver Early Intervention Program activities and liaise with employees, supervisors, and medical professionals to support recovery pathways.
• Oversee low-risk workers compensation claims and ensure accurate, timely reporting to internal stakeholders and external insurers.
• Administer and review Non-Work-Related Medical Restrictions cases in alignment with business requirements.
• Monitor and report on injury management KPIs and organisational performance indicators.
• Maintain documentation and case notes in the Business Management System (BMS), ensuring compliance with applicable procedures and legislative frameworks.
• Liaise with workers compensation insurers, brokers, medical providers, and internal teams to ensure obligations are met and timelines adhered to.
• Contribute to continuous improvement initiatives within the health and wellbeing space, particularly in early intervention and case triaging.

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