Service Advisor

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

We're looking for an energetic and customer-focused Service Advisor to join our Prestons dealership. You'll be the crucial link between our workshop and customers, ensuring smooth scheduling, clear communication, and high-quality service delivery.

Your day-to-day responsibilities will include but not be limited to :

• Managing and scheduling repair bookings for customers
• Handling service related queries from customers
• Creating job cards and assisting with customer invoicing and purchase orders
• Updating customers and rebooking appointments for follow up or repairs
• Ensuring Technicians have completed repair order information by checking stories, parts, kilometres etc.
• Confirming customers or drivers have signed repair orders to authorise repairs
• Ensuring vehicles are road tested and acceptable in presentation to present back to customers

Who are you?

At Volvo Group, we feel that your behaviours and characteristics are just as important as your technical skills! Ideally you will have :

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy :

Ready for the next move?

Are you excited to bring your skills and disruptive ideas to the table? We can't wait to hear from you. Apply today!

The successful candidate will be required to undergo appropriate background and reference checks.

Volvo Group Australia are proud of our inclusive work environment which promotes a supportive energy and encourages individual growth to create strong teams. We are committed to building a workforce which reflects the exceptionally diverse customers we serve and encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to your recruitment process.

We value your data privacy and therefore do not accept applications via mail.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.