Senior Data Systems Analyst

As a Senior Data System Analyst, you will play a crucial role as the liaison between business requirements and technical data solutions, with a primary focus on optimizing data-related aspects within our organisation. We are requiring a new Senior Data Systems Analyst in our Customer Platforms team.

In this role, you will be dedicated to ensuring that data systems and processes effectively support our organization's strategic objectives and operational needs. As a key subject matter expert on data systems, flows, integrations, and analytics, you will possess a deep understanding of how data flows throughout the organisation. Your expertise will extend not only to the systems themselves but also to the context in which the business uses and leverages the available information.

Drawing upon this comprehensive knowledge, Senior Data System Analysts will guide technology deliverables to ensure that outcomes are fit for purpose and align with stakeholder needs. Your contribution will be pivotal in driving the optimization of our data systems to meet the evolving requirements of the organization.

What you’ll do

• Conduct in-depth analysis of business processes, identify improvement opportunities, and define requirements to address business needs
• Manage and maintain a comprehensive set of requirements, ensuring they are well-documented, traceable, and prioritized
• Lead and execute comprehensive testing of business processes, ensuring that they meet established requirements and performance criteria
• Identify and assess risks associated with Data and Business Systems. Develop risk mitigation plans and work with stakeholders to ensure the successful management of risks
• Investigate and resolve data quality Issues impacting customer experience
• Lead efforts to redesign and optimize business processes.
• Foster and manage relationships with key business stakeholders to understand their needs and ensure IT solutions align with business objectives

What you’ll bring

• Tertiary qualifications in IT, Business, or associated field (Mandatory)
• 6+ years of experience in a data-related role, in a primarily analyst type capacity
• Customer Master Data Management (MDM) experience & Strong Data Mapping skills
• Proficiency in managing complex and detailed requirements through their lifecycle, ensuring alignment with business goals and technological capabilities
• Advanced skills in data analysis, including complex data manipulation, statistical analysis, or predictive modeling
• Expertise in analysing intricate business processes and workflows, identifying inefficiencies, and proposing optimizations or reengineering strategies
• Mastery of Agile methodologies (e.g., Scrum, Kanban) and other project management methodologies for efficient and adaptive project execution
• Strong leadership, strategic thinking, stakeholder management, and negotiation skills essential for guiding complex IT initiatives

What we can offer

• A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
• Discounts and offers on a range of retail favourite stores as well as insurance products
• Give back to our communities with payroll giving, donation matching and paid volunteer leave
• Invest in your brighter future with ongoing study support and career development programs; and
• Prioritise your work / life balance with our robust employee assistance program and dedicated employee council

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact luke.morandini@suncorp.com.au for a confidential conversation.