Looking for full time reception work in the Redlands?
As the first point of contact for clients and other stakeholders, you play a vital role in positively shaping the interaction that clients have with the company, ensuring that you provide excellent customer service though all means of communication.
You will look after a range of administrative duties including organising a complex diary management system and ensure all documents have been completed to ensure the smooth operations of the 4 clinics.
Optimum Movement is a leading provider of Occupational Therapy and Physiotherapy services to children and young adults and has clinics in Cleveland, Varsity Lakes and Minyama.
About this RoleAs a customer service team administrator you will be needed to thrive in a busy work environment as you will responsible for :
Managing and booking complex diary system for multiple therapists using our practice software.Invoicing and receipting of payments for both in clinic and mobile clients using EFTPOS, HICAPS, Medicare, Medipass, DVA and Work Cover.Answering incoming phone calls, directing calls and accurate message taking.Meeting & greeting clients in a friendly mannerGeneral office administration including stationery supplies reordering, scanning, filing and data entryFollowing referral intake procedure and sending of necessary paperworkEnsuring all necessary documentations have been completed and updated on clients profile.Ensuring the clinic is well presented and organised at all timesAssistance to therapists and admin team members when required.About YouHas excellent administration skillsIs willing to learn new procedures and able to multi-taskHas exceptional customer skills, including a professional phone mannerIs well-presented, friendly and organisedHas excellent communication skillsHas the ability to work effectively in a busy environment while prioritising tasksIs able to ensure that the clinic is fully supported to enable the delivery of quality client care by the practitioners and staffRespects confidentiality and the privacy of clients, and our team at all timesMaintains a cooperative team environment by communicating openly and in a friendly manner, working efficiently and amicably with all members of the clinicHas proficient computer skillsWorks well autonomously and in a teamIs reliable and punctualEnjoys working with childrenDesired experienceExperience working in reception in an allied health settingexperience working with NDISExperience using Nookal / Medipass / Tyro / MedicareHold a valid Blue card and Yellow CardIn return we will offer youA positive team cultureA caring and family friendly workplaceLong term and stable employment in the Redlands regionAn above award remunerationAn employee assistance program as we value the well being of our teamA 50% staff discount for OT, physiotherapy and Pilates servicesImmediate StartClosing date : Friday 28th of February 5pm.Expected hours : No more than 38 per week
Work Location : In person
Application Deadline : 28 / 02 / 2025
