Technical Detailer (Volume Builders)

We're a fourth-generation family business with a high-energy culture. We've been making stairs for Australian homes since 1920. Today, we're a national supplier to Australia's biggest home builders with operations in Victoria, Queensland, New South Wales & South Australia.

We LOVE the job, take pride in our work, constantly grow and evolve, and offer exceptional pathways for our customers.

• About the Role

As a Technical Detailer reporting to the Technical Detailing Manager - Volume Builders, your key responsibilities will include :

• Interpreting quotations and purchase orders.
• Preparing paperwork, CAD drawings, manufacturing specifications, and cutting lists.
• Liaising with builders, supervisors, and installers to address site issues.
• Collaborating with the Sales Team on ordering and specification queries.
• Communicating efficiently with the SA State Manager and team.
• Ordering specialist external products promptly.
• Addressing maintenance or rework issues with the Warranty & Site Quality Manager.
• Undertaking other duties as directed by the Technical Detailing Manager.
• Participating in training and organizational development.
• Complying with all S&A Stairs policies, procedures, and OHS processes.
• What You'll Need to Succeed
• We are seeking an individual with detailing experience, as well as;
• Familiarity with ASANA.
• Proficiency in drafting programs such as AutoCAD.
• Measurement experience (preferred but not essential).
• Ability to work under pressure and stay organized.
• Strong time management skills with the ability to solve problems and meet deadlines.
• Experience with architectural staircases and balustrades.
• High attention to detail and accuracy.
• Excellent interpersonal and communication skills for effective interaction with a diverse range of people, including builders and supervisors.
• Capability to work independently and as part of a team.
• Strong relationship-building skills with customers, peers, and other departments.
• Proactivity in identifying areas for continuous improvement.
• A positive and enthusiastic attitude.

Did you know that almost a third of our staff have been with us for over 10 years? Build your career! Join us to innovate, progress, and develop stronger skills. Enjoy a growth-oriented environment and be part of a friendly and supportive team.